IT Consultant

2W Technologies, Inc.$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of IT experience in consulting or technical roles
  • Strong communication skills to convey technical concepts
  • Proficiency in hardware, software, and network troubleshooting
  • Experience with operating systems and networking infrastructure
  • Familiarity with Epicor or similar ERP systems and ConnectWise is a plus
  • Microsoft certifications or a willingness to pursue them

Responsibilities

  • Troubleshoot and resolve client hardware, software, and network issues
  • Lead system upgrades and migrations including servers and cloud solutions
  • Ensure client networks are operational and secure, working with routers and firewalls
  • Quickly address and solve client problems with efficiency
  • Escalate complex issues to higher-level support or vendors as necessary
  • Manage client backups and disaster recovery processes
  • Collaborate with junior team members to enhance service quality and client satisfaction
  • Provide regular updates to clients to maintain positive relationships

Benefits

  • Opportunities for professional growth and advancement
  • Study time and coverage for Microsoft certification exams
  • Bonuses for successfully completing certifications
  • Team-driven work environment with emphasis on collaboration and autonomy
  • Access to cutting-edge technologies and progressive projects
Full Job Description
IT Consultant - Skyrocket Your Career with 2W Tech

Not a job, it' a launchpad for your career.

Buckle up for a wild ride - a high-octane, fast-growing tech consulting firm that's crushing it across the U.S. and worldwide.

We're the go-to crew for manufacturers looking to supercharge their tech investments, specializing in Epicor ERP, network architecture, managed cloud services, business analytics, and bulletproof cyber defense. Our growth is on fire, and we're hunting for bold IT Consultants to join our team at our Pewaukee, WI HQ.

The Gig: Unleash Your Tech Prowess

You'll dive headfirst into cutting-edge tech like Azure cloud, Microsoft Modern work, security, compliance and advanced networking. You'll work in a tight-knit, team-driven environment. We're not here to babysit-you'll have the freedom to own your work, solve complex problems, and grow like crazy. Want to climb the ranks? We've got room at the top.

We fuel your ambition with study time for Microsoft certifications, cover your testing costs, and throw in bonuses when you nail those certs. This is your chance to level up, fast.

What You'll Do:

- Be the tech hero for clients, troubleshooting and crushing hardware, software, and network issues.

- Lead system upgrades and migrations (servers, email, cloud-you name it).

- Keep client networks humming-servers, switches, routers, firewalls, the works.

- Slam-dunk client problems with speed and swagger.

- Escalate the tough stuff to Level 3 (soon to be you) or vendors when needed.

- Lock down client backups, disaster recovery like a pro.

- Team up with Level 1 techs and other problem solvers to keep clients stoked.

- Stay in the loop with clients, delivering updates that keep them smiling.

Who You Are:

- A tech wizard.

- A communication rockstar who can break down tech talk for normal humans.

- A lone wolf when needed, but a pack player at heart.

- A master of operating systems, networking, hardware, and software.

- Bonus points for Epicor or ERP know-how, Microsoft certifications, or ConnectWise experience.

Ready to make waves? Don't just sit there-click the link and let's see what you've got.

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