Information Governance Analyst

Requisition ID:

7451

Information Governance Analyst

The Information Governance Analyst supports the Firm's Information Governance program with an emphasis on the governance, security, retention, transfer, classification, and defensible disposition of electronic information.

Working under the direction of the Information Governance Manager and in accordance with established Firm policies and procedures, the Analyst actively supports the administration of legal holds, client data transfers (file releases), electronic records retention and destruction, information security and data privacy compliance, and the governance of electronic data repositories, including the Firm's document management system.

The Analyst works closely with Information Technology, Records, Information Security, General Counsel, attorneys, and business professionals to promote compliance with Firm policies, client requirements, and applicable legal and regulatory obligations. The position requires discretion, sound judgment, professionalism, and strict confidentiality in all client and Firm matters.

This position is located in our Chicago office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitor the creation, use, storage, classification, transfer, retention, and destruction of electronic information across Firm data repositories to support compliance with Information Governance and Records Management policies, the Information Security Program, and client requirements. Utilize governance and compliance technologies, including ethical wall, information barrier, document management, monitoring, and reporting tools. Assist in developing and improving compliance-monitoring methods across electronic data repositories.
• Monitor, audit, and report on electronic document and email filing into the document management system and other data repositories. Analyze usage patterns and individual, departmental, and Firmwide filing. Suggest and facilitate remediation as needed. Provide guidance on best filing practices, and training on the effective use of approved software tools.
• Support risk assessments associated with new or modified technologies, systems, data repositories, and Firm projects.
• Serve as an operational liaison among Information Governance, Information Technology, Records, General Counsel, Legal Hold Managers, and custodians.
• Support the communication, implementation, monitoring, and release of legal holds under the direction of the Information Governance Manager and General Counsel. Coordinate the identification, preservation, collection, and tracking of electronically stored information subject to legal holds. Assist custodians and other stakeholders with legal hold compliance. Maintain accurate documentation and records of legal hold activities and related processes.
• Coordinate the collection, review, export, transfer, and documentation of electronic information for approved client file releases and other data transfers. Work with attorneys, clients, other law firms, Information Technology, Records, and other stakeholders to ensure that electronic information is transferred securely and accurately.
• Review and process approved electronic records destruction requests under established procedures and guidance. Coordinate with Information Technology, Records, General Counsel, and other stakeholders to ensure that destruction is completed in accordance with applicable retention schedules, legal holds, Firm policies, client requirements, and other obligations.
• Review document management activity logs, compliance reports, and other relevant information to identify potential Information Governance policy violations or suspicious activity. Report concerns through appropriate escalation channels. Maintain confidentiality and preserve supporting records associated with reviews and investigations.
• Conduct fact gathering and analysis under the direction of the Information Governance Manager or other designated leadership. Document findings accurately and report matters to the Information Governance Manager, General Counsel, Information Security, or other appropriate Firm leadership.
• Assist in maintaining documentation regarding the Firm's electronic information repositories, including the ESI data map. Update repository information as technologies, systems, and data sources are introduced, modified, or retired.
• Support the governance of eDiscovery information in coordination with the appropriate litigation support or eDiscovery personnel. Assist with the classification and governance of data maintained outside standard or approved repositories.
• Create, maintain, and improve process documentation, procedures, tracking data, and reference materials for Information Governance activities and initiatives.
• Identify opportunities to improve process consistency, controls, reporting, automation, and service delivery.
• Stay current on developments in Information Governance, records management, legal technology, information security, data privacy, and eDiscovery through self-study, professional organizations, industry resources, and software-vendor user groups.
• Assist with special projects as requested by the Information Governance Manager or other designated Firm leadership.

Knowledge, Skills and Abilities

• Bachelor's degree (B.A. or B.S.) from four-year college or university, or equivalent experience, preferred. Three or more years legal or professional services experience preferred. Three or more years of Information Governance, records management, legal technology, compliance, eDiscovery, information security, or a related discipline preferred.
• Working knowledge of electronic records management and Information Governance concepts, including: records retention and disposition, legal holds, matter mobility, data classification, least-privilege access, information lifecycle management; privacy, security, and confidentiality.
• Must possess excellent verbal and written communication, customer service, and interpersonal skills. Must possess strong analytical, organizational, troubleshooting, and problem-solving skills.
• Advanced computer skills in Microsoft 365, including Excel formulas and pivot tables. Working knowledge of enterprise document management systems, data repositories, email systems, and Information Governance or compliance technologies. Experience with iManage, Intapp Walls, iManage Threat Analyzer, Varonis, Knovos, Co-Pilot, or comparable enterprise platforms is preferred.
• Ability to review system activity, process complex information and concepts, identify patterns or anomalies, collect data, establish facts, and draw well supported conclusions.
• Ability to read, analyze, interpret and summarize complex information including journals, financial reports, and legal documents.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to respond effectively to highly sensitive inquiries or complaints.
• Ability to manage multiple priorities, meet deadlines, and consistently maintain close attention to detail. Ability to effectively present information to Firm management, attorneys and staff.
• Ability to apply concepts of basic algebra and geometry.
• Ability to lift and/or move items weighing up to 25 lbs. when necessary.

The annualized salary range for this position in Chicago is $85,000 - $100,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.

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