About the location:Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.
In Room Dining ManagerAbout the role: The In Room Dining Manager supports the management team in overseeing aspects of the In Room Dining department and Speyside Cafe. The In Room Dining Manager must ensure the consistency, quality and efficiency of food and beverage service and amenities for the hotel's guest rooms and suites. They also assist the Food & Beverage Director with hiring, training, and supervising the staff. To work to ensure the consistency, quality and efficiency of food and beverage service and amenities for the hotel's guest rooms & suites. To follow the wishes and preferences of our guests.
What you will do: - Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
- Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitors phones, orders, deliveries and pickups to ensure guest satisfaction and employee support.
- Reviews and approves any comp or voids to ensure accuracy and ensures all glitches are posted accurately and timely.
What you bring: - Minimum 3+ year previous experience in a food and beverage environment, in a luxury hotel setting preferred.
- Requires excellent leadership skills, and the ability to motivate and challenge a diverse team.
- Knowledge of food & beverage service and supervisory experience is preferred. Proficient in computer systems
- This role has direct contact with guests and as such, good communication skills are a necessity.
- Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanish preferred.
What we offer: - Winter Season Lifestyle Benefit
- Merchant Pass Available
- 401k participation with company matching program
- Competitive Benefits: Medical, Dental and Life Insurance
- Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
- Employee Cafeteria available for meals.
- Be yourself and become a member of a work family that cares about you and invests in your development.
- Elevate your craft here and abroad!
- Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.
Schedule & Hours: - This is a full-time position.
- A successful candidate will have the ability to work morning, afternoon, and evening shifts, weekends, and holidays.
