Role: IBM MDM Tool & DataPower SME / Developer
Location: Remote
Position: 2
Work Arrangement: Remote
Active Secret clearance is required.
Role OverviewWe are seeking experienced IBM MDM Tool & DataPower SMEs / Developers to provide administration, development, integration, and technical support across ServiceNow, Toolkit, APDS, ID Toolkit, PSIM, MDM, IBM DataPower, and VHIC/MPI environments. The role includes developing and supporting Java-based APDS functionality, administering IAM-related platforms, performing patching and upgrades, and providing subject matter expertise in IBM DataPower changes and XML architecture across integrated identity management tools.
Required Skills- Strong experience with IBM DataPower administration, development, and integration.
- Experience with ServiceNow implementation and administration.
- Knowledge of Master Data Management (MDM) tools and data management.
- Experience with Agile software development methodologies.
- Change management and release coordination.
- Core consulting and stakeholder coordination skills.
- Understanding of XML architecture, routing, transformations, and system integrations.
- Experience with Java-based application development and technical support.
Preferred Skills- Experience with Toolkit, APDS, and ID Toolkit development and support.
- Experience administering PSIM environments and supporting infrastructure.
- Experience with Identity and Access Management (IAM) platforms.
- Experience supporting Veterans Health Identification Card (VHIC) and Master Person Index (MPI) integrations.
- Experience with platform patching, upgrades, deployment validation, and production support.
- Experience documenting APIs, interfaces, XML flows, data mappings, and integration dependencies.
Key Responsibilities- Administer ServiceNow for incident, request, and change management, including workflows, forms, dashboards, notifications, and user access.
- Build, enhance, test, and maintain Toolkit and APDS functionality using Java and related technologies.
- Develop, troubleshoot, deploy, and maintain Java-based APDS applications, services, and integrations.
- Support the ID Toolkit used for identity management and matching, including configuration and issue resolution.
- Administer MDM tools, including configuration, troubleshooting, data management, and integration support.
- Administer PSIM environments and supporting infrastructure, including deployments, monitoring, patching, upgrades, and troubleshooting.
- Design, develop, and test PSIM application features and enhancements, and resolve defects.
- Support XML architecture across multiple IAM tools and integrated environments.
- Serve as the subject matter expert for IBM DataPower device changes, including configuration updates, deployment coordination, validation, and troubleshooting.
- Support DataPower integrations, XML routing, transformations, interfaces, and technical documentation.
- Plan and execute platform patching, version upgrades, maintenance activities, and post-upgrade validation.
- Provide architecture and integration support for the VHIC system and its connections to MPI.
- Document interfaces, APIs, XML flows, data mappings, dependencies, and integration designs.
- Coordinate with stakeholders, infrastructure teams, development teams, and partner systems to resolve cross-system issues.
- Perform code reviews, testing, defect resolution, root-cause analysis, and production support.
- Maintain deployment procedures, configuration records, test results, change documentation, and operational support artifacts.
- Follow established security, change-management, configuration-management, and software-development practices.
Education RequirementBachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.
Our Perks and BenefitsOur benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Continuous Skill Based Development and Career Advancement Opportunities