Bachelor's degree from an accredited college or university.
Minimum of two years of successful pharma or life science sales experience.
Proven ability to drive business results through strategic customer engagement.
Proficiency with CRM platforms and Microsoft Office Suite.
Experience conducting both virtual and in-person customer interactions.
Strong organizational skills with exceptional attention to detail.
Ability to adapt to changing business priorities.
Responsibilities
Support program awareness and enrollment training for healthcare professionals.
Conduct proactive outreach to customers with outstanding training tasks.
Coordinate and manage training logistics and attendee lists.
Provide territory management in high-volume and rural areas.
Reactivate dormant accounts and conduct outreach to understand barriers.
Maintain timely and accurate CRM documentation and reports.
Deliver compliant, value-based product education tailored to customer needs.
Benefits
Health care, vision, and dental coverage.
401K retirement plan.
Paid time off (PTO).
Opportunities for professional development and training.
Full Job Description
Hybrid District Associate (Hybrid Sales Representative)
The Hybrid District Associate supports healthcare professionals across an assigned region on behalf of a client through a mix of virtual and in-person engagement. This role provides training coordination, territory support, and coverage for vacancies, leaves, and high-need areas to ensure business continuity and a consistent customer experience. The position requires approximately 30% travel, including overnight travel, with deployment based on regional business needs. Success in this role requires strong relationship-building, organization, adaptability, and execution skills.
Essential Duties and Responsibilities:
Training Enrollment & Program Support
Support program awareness and enrollment training for healthcare professionals (HCPs).
Conduct proactive outreach to customers with outstanding training tasks, such as incomplete pre-work, pending attestations, or required affiliations.
Coordinate and manage training logistics, including attendee lists, event tracking in the CRM, and training close-out.
Conduct product demonstration training as needed, and support recently trained HCPs and office staff.
Partner with internal and external stakeholders to support training-related educational initiatives.
High-Workload & Rural Territory Support
Provide territory management in a hybrid capacity to enable deeper account coverage in high-volume and rural areas.
Reactivate dormant accounts:
Identify high-potential accounts with no activity in 6-12 months.
Conduct outreach to understand barriers.
Schedule follow-up appointments for the covering field representative.
Update customer profiles and opportunities.
Conduct HCP segmentation outreach:
Focus on lower-decile and emerging prescribers who often receive less attention.
Develop call plans for targets who have not been reached recently.
Introduce new providers joining practices.
Mine for business opportunities and build and maintain strong relationships with existing customers.
Vacancy & Leave Management
Cover open territories and representative leaves to maintain business continuity and customer engagement.
Facilitate clean handoffs to and from the territory representative.
Maintain a consistent level of support for customers during coverage periods.
Territory Coverage & Operations
Maintain timely and accurate CRM documentation, reports, and activity records.
Deliver compliant, value-based product education tailored to customer needs.
Collaborate with cross-functional teams to ensure a coordinated customer experience.
Participate in client and Amplity training programs, meetings, conferences, and industry events.
Manage resources and budgets responsibly and in accordance with company guidelines.
Ensure compliance with all client, company, legal, regulatory, privacy, and PhRMA requirements.
Perform other duties and special projects as assigned.
Education and Experience
Required:
Bachelor's degree from an accredited college or university.
Minimum of two years of successful pharma or life science sales experience with a demonstrated track record of meeting or exceeding performance goals.
Proven ability to drive business results through strategic customer engagement.
Proficiency with CRM platforms, virtual engagement tools, Microsoft Office Suite, and Microsoft Teams.
Experience conducting both virtual and in-person customer interactions.
Experience collaborating with external and internal stakeholders.
Preferred:
Experience coordinating or facilitating HCP training programs or training enrollment.
Territory planning and account management experience.
Experience supporting vacancy or leave coverage.
Resides near a major airport and within the geographic region being supported.
Knowledge, Skills, and Abilities:
Strong relationship-building and customer engagement skills.
Excellent verbal, written, presentation, and interpersonal communication skills.
Ability to communicate clinical, technical, and product-related information to HCPs.
Demonstrated business acumen, resilience, and problem-solving skills.
Ability to work effectively in a hybrid environment, balancing virtual engagement with field-based responsibilities.
Strong organizational skills with exceptional attention to detail, including training logistics and tracking.
Ability to adapt to changing business priorities and navigate ambiguity with professionalism.
Proven ability to influence and collaborate with stakeholders at all levels.
Self-motivated, able to work independently while contributing as part of a team and supporting a district manager.
Demonstrated commitment to integrity and compliance in a highly regulated industry.
Ability to manage multiple projects, priorities, and deadlines in a timely manner.
Ability to complete all client and Amplity-required product, compliance, and training programs.
Willingness and ability to work across multiple U.S. time zones.
Valid driver's license with a safe driving record.
Ability to travel 30% or more by air and auto, including overnight travel, to support customer engagements, training meetings, conferences, and vacancy coverage.
Employees can expect to be paid a salary of approximately $90K - $93K. Additional compensation may include a bonus (if relevant). Other benefits include health care, vision, dental, 401K, PTO, etc.. The salary (or range) displayed may vary based on market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
Key Performance Competencies:
Interpersonal savvy
Customer focus
Business acumen
Driving for results
Decision quality and dealing with ambiguity
Planning and motivating others
About Amplity Health
Amplity Health is a healthcare company that provides commercialization services to the life sciences industry. The company offers a range of services, including sales, marketing, medical affairs, and training. Amplity Health was founded in 2018 through the merger of two companies, PDI and Touchpoint Solutions. The company is headquartered in Bridgewater, New Jersey, and has offices in the United States, Europe, and Asia. Amplity Health is a privately held company and does not disclose its financial information publicly.
