Hybrid District Associate (Hybrid Sales Representative)The Hybrid District Associate supports healthcare professionals across an assigned region on behalf of a client through a mix of virtual and in-person engagement. This role provides training coordination, territory support, and coverage for vacancies, leaves, and high-need areas to ensure business continuity and a consistent customer experience. The position requires approximately 30% travel, including overnight travel, with deployment based on regional business needs. Success in this role requires strong relationship-building, organization, adaptability, and execution skills.
Essential Duties and Responsibilities:Training Enrollment & Program Support
- Support program awareness and enrollment training for healthcare professionals (HCPs).
- Conduct proactive outreach to customers with outstanding training tasks, such as incomplete pre-work, pending attestations, or required affiliations.
- Coordinate and manage training logistics, including attendee lists, event tracking in the CRM, and training close-out.
- Conduct product demonstration training as needed, and support recently trained HCPs and office staff.
- Partner with internal and external stakeholders to support training-related educational initiatives.
High-Workload & Rural Territory Support
- Provide territory management in a hybrid capacity to enable deeper account coverage in high-volume and rural areas.
- Reactivate dormant accounts:
- Identify high-potential accounts with no activity in 6-12 months.
- Conduct outreach to understand barriers.
- Schedule follow-up appointments for the covering field representative.
- Update customer profiles and opportunities.
- Conduct HCP segmentation outreach:
- Focus on lower-decile and emerging prescribers who often receive less attention.
- Develop call plans for targets who have not been reached recently.
- Introduce new providers joining practices.
- Mine for business opportunities and build and maintain strong relationships with existing customers.
Vacancy & Leave Management
- Cover open territories and representative leaves to maintain business continuity and customer engagement.
- Facilitate clean handoffs to and from the territory representative.
- Maintain a consistent level of support for customers during coverage periods.
Territory Coverage & Operations
- Maintain timely and accurate CRM documentation, reports, and activity records.
- Deliver compliant, value-based product education tailored to customer needs.
- Collaborate with cross-functional teams to ensure a coordinated customer experience.
- Participate in client and Amplity training programs, meetings, conferences, and industry events.
- Manage resources and budgets responsibly and in accordance with company guidelines.
- Ensure compliance with all client, company, legal, regulatory, privacy, and PhRMA requirements.
- Perform other duties and special projects as assigned.
Education and ExperienceRequired:
- Bachelor's degree from an accredited college or university.
- Minimum of two years of successful pharma or life science sales experience with a demonstrated track record of meeting or exceeding performance goals.
- Proven ability to drive business results through strategic customer engagement.
- Proficiency with CRM platforms, virtual engagement tools, Microsoft Office Suite, and Microsoft Teams.
- Experience conducting both virtual and in-person customer interactions.
- Experience managing multiple priorities effectively.
- Experience collaborating with external and internal stakeholders.
Preferred:
- Experience coordinating or facilitating HCP training programs or training enrollment.
- Territory planning and account management experience.
- Experience supporting vacancy or leave coverage.
- Resides near a major airport and within the geographic region being supported.
Knowledge, Skills, and Abilities:- Strong relationship-building and customer engagement skills.
- Excellent verbal, written, presentation, and interpersonal communication skills.
- Ability to communicate clinical, technical, and product-related information to HCPs.
- Demonstrated business acumen, resilience, and problem-solving skills.
- Ability to work effectively in a hybrid environment, balancing virtual engagement with field-based responsibilities.
- Strong organizational skills with exceptional attention to detail, including training logistics and tracking.
- Ability to adapt to changing business priorities and navigate ambiguity with professionalism.
- Proven ability to influence and collaborate with stakeholders at all levels.
- Self-motivated, able to work independently while contributing as part of a team and supporting a district manager.
- Demonstrated commitment to integrity and compliance in a highly regulated industry.
- Ability to manage multiple projects, priorities, and deadlines in a timely manner.
- Ability to complete all client and Amplity-required product, compliance, and training programs.
- Willingness and ability to work across multiple U.S. time zones.
- Valid driver's license with a safe driving record.
- Ability to travel 30% or more by air and auto, including overnight travel, to support customer engagements, training meetings, conferences, and vacancy coverage.
- Employees can expect to be paid a salary of approximately $90K - $93K. Additional compensation may include a bonus (if relevant). Other benefits include health care, vision, dental, 401K, PTO, etc.. The salary (or range) displayed may vary based on market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
Key Performance Competencies:- Interpersonal savvy
- Customer focus
- Business acumen
- Driving for results
- Decision quality and dealing with ambiguity
- Planning and motivating others
