5-7 years of HR management experience focused on employee relations or 3+ years in employee relations roles
Strong knowledge of federal and state employment laws (FMLA, EEO, ADA, FLSA)
Experience in multi-site/multi-state or retail environments is advantageous
Ability to prioritize and resolve issues quickly and efficiently
Detail-oriented with strong diplomatic skills for handling sensitive situations
Proficient in Microsoft Office; familiarity with Navex Global, Workday, and EthicsPoint is a plus
B.A. in Human Resources or Business Administration preferred; PHR/SPHR certification is a plus
Responsibilities
Serve as a credible resource and advocate for employees
Assist management in addressing employee relations concerns to foster a positive work environment
Investigate and resolve routine employee relations issues
Document and report on investigative activities in the ER case management system
Develop and review performance counseling documents; coach District Managers on employee relations
Collaborate with HR and legal to ensure compliance with company policies and employment laws
Analyze exit interview data and employee relations trends to identify areas for HR support
Benefits
Collaborative work environment emphasizing teamwork
Opportunity for professional development and training
Engagement in cross-functional projects
Focus on employee engagement and talent retention
In-person collaboration expected five days a week
Full Job Description
Job Description
The Regional Human Resources Manager directly supports Public Storage's mission by working with leaders to align our teams under a common vision focused on employee engagement, customer satisfaction, and business results. The HRM is responsible for providing HR guidance and support to Public Storage's Field Managers with a focus on employee relations and coaching front line leaders. Leveraging climate surveys, exit interviews, investigations and coaching, this role will provide advice and counsel to leaders to ensure fair and consistent resolutions to employee relations issues and disciplinary actions.
Responsibilities:
Serves as a credible resource for the business and balanced advocate for employees
Assists management team in addressing employee relations concerns to maintain a positive work environment while consistently balancing the needs of the employee and the needs of the business
Investigates and responds to routine employee relations issues and drives to resolution
Prepares documentation and reports on investigative activities; compiles supporting notes, details and outcomes into the ER case management system
Effectively develops and/or reviews and approves performance counseling documents; provide direction and coaching to District Managers on employee relations or performance management to drive employee engagement and talent retention
Partners with HR and legal to ensure consistent application of company policies, procedures and practices; ensures company compliance with applicable employment laws
Assists with critical incidents, ensuring smooth, professional, sensitive and timely follow-through
Analyzes exit interview data, turnover and employee relations trends to proactively identify areas for targeted HR support and/or training
Participates in the design and delivery of targeted employee relations training /communication as needed
Proactively identifies opportunities for new HR programs, talent development, career pathing or process improvement; proposes solutions to improve HR practices
Participates in ad-hoc projects, reporting, or initiatives with cross-functional teams
Other activities as assigned
Qualifications
Minimum 5-7 years of human resources management with an emphasis on employee relations or 3+ years of employee relations experience
Solid understanding of federal and state employment and labor laws including FMLA, EEO, ADA, FLSA, etc. required
HR experience with multi-site/multi-state or retail a plus
Demonstrated ability to prioritize, multi-task, act with a sense of urgency, and provide resolution quickly and efficiently
Detail-oriented with the ability to handle difficult situations with tact and diplomacy
Demonstrated ability to analyze HR issues, provide information/direction, effectively express ideas, advice and solutions both verbally and in writing
Proficiency in Microsoft office (Word, Excel, PowerPoint etc.) prior knowledge of Navex Global, Workday, and EthicsPoint a plus
B.A. Degree in Human Resources or Business Administration preferred
PHR/SPHR certification preferred
Knowledge, Skills and Abilities
Excellent interpersonal skills, ability to build trust, maximize relationships, and interact with all levels, from hourly employees to senior management
Trustworthy HR professional with the ability to handle and maintain a high level of confidentiality and common sense regarding sensitive employee information
Analytical skills, including the ability to develop, manage and interpret metrics
The ability to recognize opportunities and assess risks before they become trends
Highly organized, good planning, time management and prioritization with the ability to multi-task and handle competing priorities with deadlines
Additional Information
One of our core values is working as OneTeam. We believe in the value of in-person collaboration while recognizing the importance of flexibility. Public Storage teammates are expected to work in the office five days per week.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**
About Public Storage
Public Storage is a real estate investment trust that specializes in the acquisition, development, ownership, and management of self-storage facilities. The company operates thousands of self-storage facilities across the United States and Europe. Public Storage was founded in 1972 and is headquartered in Glendale, California.
