8+ years of leadership experience in forward deployed engineering or customer engineering roles.
Recent experience writing production software; a hands-on approach is essential.
Proven track record in mentoring and building engineering teams.
Comfortable engaging with senior stakeholders in regulated environments.
Strong judgment in balancing customer-specific solutions with platform-wide needs.
Passionate about integrating AI agents into professional workflows.
Responsibilities
Lead key deployments and own technical delivery for major enterprise clients.
Write production code and tackle complex technical challenges directly.
Serve as a senior technical advisor to customers, guiding them on AI integration.
Build and develop the forward deployed engineering team, setting high standards.
Create repeatable deployment processes through playbooks and metrics.
Transform field insights into reusable product features in collaboration with Product and Engineering.
Benefits
Competitive compensation packages with meaningful ownership.
Flexible PTO to support work-life balance.
401k plan for retirement savings.
Wellness benefits available from day one.
Reimbursement for technology and work-from-home expenses.
Flexible work schedules to accommodate personal needs.
Full Job Description
About the Role Our forward deployed engineers (FDEs) work alongside practitioners at the world's largest audit firms. They build prototype agents on those firms' real workflows and ship production code. One current problem is producing verifiable citations from dense Excel workbooks, because an auditor has to trace every conclusion back to the exact evidence. Our Head of Deployed Engineering role will start as a player-coach role where you will need to be hands on as we build and scale this effort. At the start, you'll be working directly in customer deployments, writing production code and solving the hardest technical problems yourself. You'll also build and lead the team around you. As the team grows, your focus will move toward leadership, but you'll always be close to the work. You'll report to our CTO/co-founder and work closely and with Product, Engineering and Customer leadership.
What You'll Do As a player:
Lead important deployments yourself. Own technical delivery for some of our largest enterprise customers, from scoping through production. This includes single-tenant and government-cloud environments, regulated data, and audit methods that differ from firm to firm.
Write production code. Build agents, integrations and tools alongside the team, and handle the hardest technical problems directly.
Be the senior technical voice with customers. Act as a trusted advisor to partners, CIOs and audit leaders on how AI agents fit their practice.
As a coach:
Build the FDE team. Hire, coach and grow strong engineers who can both build and work directly with customers. Set the bar through your own work first.
Make deployment repeatable. Turn what you learn from hands-on work into playbooks, tools and metrics that speed up time-to-value as we grow upmarket.
Turn field work into product. Spot patterns across deployments and work with Product and Engineering so solutions built for one customer become reusable platform features.
What We're Looking For
8+ years of leadership experience in forward deployed, deployment, solutions or customer engineering. That might mean FDE leadership at Palantir or a similar company, a Field CTO role, or leading technical work with large enterprise customers.
You still build. You've written production software recently and want to keep doing it. This role isn't a fit for someone looking for a manage-only role.
Experience leading or mentoring engineers, and excitement about building a team from an early stage.
Comfort in front of senior enterprise stakeholders, especially in regulated or complex environments.
Good judgment about building for one customer versus the platform, and the ability to push back on scope when it matters.
Excitement about bringing AI agents into high-stakes professional work.
Bonus Points
Experience at a Big 4 firm (Deloitte, PwC, EY, KPMG) or a major consulting firm such as Accenture, McKinsey, BCG or Bain.
Knowledge of audit, accounting, risk or compliance.
Experience deploying LLM or agent-based systems in production.
Some of our benefits include
Competitive compensation packages with meaningful ownership
