Full Job Description
Graduate - Process & Operations Transformation
This role has been designed as ''Onsite'' with an expectation that you will primarily work from an HPE office.
Job Description:
About Process & Operations Transformation
1. Process & Operations Transformation activities
• Support end-to-end process improvement initiatives.
• Assist in current-state and future-state process design using structured process mapping methodologies.
• Support definition of process standards, handoffs, controls, and decision logic across process layers.
• Document workflows, create playbooks, and support operational change.
• Participate in design reviews to ensure alignment with enterprise process principles and governance standards.
• Support identification and intake of automation, analytics, and AI use cases aligned to process priorities.
• Assist enablement teams with requirements definition, process context, and value hypotheses for digital solutions.
• Analyze post-implementation outcomes to assess impact, adoption, and value realization.
• Support development and tracking of process KPIs, SLAs, and quality metrics.
• Support process governance forums by preparing materials, documenting decisions, and tracking actions.
• Assist in identifying process risks, control gaps, and compliance considerations across regions and systems.
• Partner with stakeholders to ensure process changes align with policy, audit, and regulatory expectations.
• Assist with stakeholder communications, training materials, and enablement content.
• Monitor process adoption signals and feedback to identify resistance points and improvement opportunities.
• Contribute to leadership-ready materials that communicate transformation progress, risks, and opportunities.
About the PREP Program
The PREP program is an early-career accelerator within the Office of the Chief Operating Officer (OCOO). Designed for recent graduates with high potential, this program offers rotations across the core OCOO functional areas, giving graduates broad exposure, impactful project experience, leadership visibility, and a fast-paced development environment. PREPs are placed in high-impact teams led by OCOO LT members, including:
• Process & Operations Transformation
• Digital Strategy
• OCOO Strategy & Operations
• Service Excellence APJ, NA, LATAM, EMEA
• Service Excellence Embedded Financing
As an OCOO PREP you will work on strategic, operational, and transformational initiatives across multiple OCOO teams. You will gain hands-on experience in service excellence, operations transformation, digital strategy, process engineering, customer delivery, financial analysis and insight generation, and executive-level program management. You will be assigned to specific projects with goal setting and clear metrics of accomplishments through the duration of your stay.
The program structure includes formal onboarding, assigned mentors, soft-skills and leadership training, monthly check-ins and development assessments, and end-of-project reporting and executive presentations.
Upon graduation after the 2-year program, you would be a candidate to be assigned to a final placement based on your performance, skills developed, profile preference, and business needs. This end-to-end structure differentiates PREP as a strategic talent pipeline for OCOO.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
#unitedstates
#grads
Job:
Business Planning
Job Level:
Specialist
"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 84,400 - 194,200 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html