Full Job Description
Purpose of the position
We are seeking a proactive and detail-oriented Process Improvement project manager to play a key role in enhancing manufacturing efficiency and supporting critical operations. This position focuses on driving process improvements during New Product Introduction (NPI) builds, optimizing product yield during volume production (Operations builds), and effectively coordinating critical issues. The ideal candidate will bridge technical process knowledge with project coordination and customer communication.
Duties and Responsibilities
NPI Process Leadership:
* Lead the coordination and execution of Design of Experiments (DOE) to validate process improvements during New Product Introduction (NPI) builds.
* Drive the implementation of new methods, materials, and process innovations for NPI builds.
Customer & Stakeholder Coordination:
* Facilitate customer meetings, prepare performance reports, and meticulously track action items to resolution.
* Serve as a primary point of contact for customer service-related activities during Operations builds.
Critical Issue Management:
* Take ownership of coordinating and managing various critical issues or special projects.
* Track progress, escalate roadblocks, and ensure timely resolution.
General Duties:
* Perform other duties as assigned by management to support departmental and company goals.
Education and work experience
Education:
* Bachelor's degree in Automation, Electronics Engineering, Manufacturing Engineering, or a closely related technical field.
* **Experience:**
* 1-3 years of hands-on experience in SMT (Surface Mount Technology) processes or project management-related experience, exceptional new graduate may be considered;
Preferred Qualifications:
*Strongly Preferred: Proven project management (PM) experience, including planning, execution, and tracking.
* Excellent organizational skills with the ability to manage multiple priorities effectively.
* Proficient communication and interpersonal skills, with experience interacting with customers and cross-functional teams.
* Ability to work independently and as part of a collaborative team.
Working conditions
• Modern, collaborative offices or labs with flexible setups emphasizing innovation and teamwork.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
