General Sales Manager

Community Impact Newspaper Co

$80K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • General Sales Manager experience required
  • Proven success in coaching and training a high-performing sales team
  • Valid driver's license necessary
  • Willingness to undergo background check & drug screen
  • Preferences for candidates with experience in the dealership environment

Responsibilities

  • Train, develop, and lead a sales team
  • Maintain the profitability of the sales departments
  • Manage all showroom activities to enhance customer visits
  • Ensure high Customer Satisfaction Index (CSI) scores and implement improvements
  • Hire, motivate, and evaluate performance of sales teams and managers
  • Conduct regular sales training meetings for all team members
  • Coach sales representatives on best practices for performance improvement
  • Develop and implement monitoring systems for customer follow-up using CRM
  • Establish effective delivery procedures for new vehicles
  • Oversee the introduction process to the service department and schedule the first service appointment
  • Achieve sales goals and manage dealership financial performance monthly and annually

Benefits

  • Opportunity to work in a brand new, state-of-the-art facility
  • Part of the Pohanka Family of Dealerships, known for a strong customer-centric focus
  • Access to ongoing professional development and training
  • Collaborative leadership team environment
  • Potential for career advancement within the dealership network
Full Job Description
Summary

Honda of Boerne is seeking a GSM to join the Pohanka Family of Dealerships. We are focused on delivering an excellent customer experience and creating long term, repeat business relationships with all our customers.

As we prepare to open our brand new, state of the art facility, we are on the lookout for a General Sales Manager to join the Leadership team. This role is responsible for customer retention and profitability of the sales department which includes: New and Used vehicle sales, Finance and Internet Sales.

Responsibilities
  • Train, develop, and lead a team
  • Maintain profitability of your teams
  • Manage all showroom activities
  • Insure high CSI scores & monitor these metrics for making improvements
  • Hire, motivate, and monitor the performance of New & Used team, Internet Sales, Finance Managers and Service Drive Sales
  • Conduct daily and weekly sales training meetings for Team Members
  • Coach both new and experienced sales reps on best practices for improving performance
  • Insure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
  • Establish delivery procedures
  • Insure delivery includes an introduction to the service department and scheduling of the first service appointment
  • Achieve forecasted goals and objectives for dealership & OEM sales, gross, and key expenses on a monthly and annual basis

Qualifications
  • General Sales Manager experience is required
  • Proven success of coaching and training a team of All Star sales consultants
  • Valid driver's license
  • Must be willing to submit to background check & drug screen


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