General Manager of Suites - Prudential CenterSalary: $90,000-$93,000Pay Grade: 14Job SummaryAs a General Manager of Suites, you will be responsible for leading your team members in executing The Levy Difference regarding our suites/premium services. From hiring, training, and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.
Detailed Responsibilities
* Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
* Trains and conveys brand clarity through the menu, wine, and beverage knowledge
* Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
* Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
* Engages in the financial goals of the operation
* Employs good safety and sanitation practices
* Follows and enforces responsible alcohol service policies
* Executes required daily reporting in a timely manner
* Executes inventory controls
* Effectively uses Purchasing and all financial control systems
* Controls cost areas to assist the unit in meeting financial goals
* Knows all financial areas and statements
* Manages team to build top-line sales
* Achieves assigned delegated budget goals
* Meets daily sales and cost goals
* Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
* Executes all menu requirements and fulfills all guest-specific service requests
* Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
* Holds team accountable to steps of service to deliver great guest service
* Ensures team members have the tools necessary to complete their jobs
* Uses all performance management tools to provide guidance and feedback to team members
* Promotes a cooperative work climate, maximizing productivity and morale
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews, hires, trains, and develops team members according to Levy guidelines
* Displays a positive attitude towards team members
* Mentors department managers to develop their skills and leadership abilities
* Other duties, as assigned
Job Requirements
* 5+ years of experience in a food and beverage operational position
* Bachelor s degree in Hospitality Management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy CultureAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Req ID: 1587562Levy Sector ((Cust_clntAcName)) JOADI KAY BENJAMIN ((req_classification)) 
