General Manager

momofuku

• $80K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of AGM/Senior floor level management experience
  • Strong food and beverage knowledge
  • Exceptional service and floor skills
  • High volume, fast-paced restaurant experience preferred
  • Familiarity with the New York restaurant industry preferred
  • High profile restaurant experience is a plus
  • Experience with bar management or special dining events is a plus

Responsibilities

  • Enhance FOH operations continually
  • Coordinate hiring, training, and staffing for FOH positions
  • Train and enforce Momofuku service protocols
  • Act as liaison between FOH and BOH teams
  • Ensure guests have a memorable Momofuku experience
  • Manage FOH administrative tasks
  • Enforce service standards and build strong service teams
  • Determine and manage service-related item pars
  • Develop relationships with business partners
  • Monitor FOH operating costs and strategize improvements

Benefits

  • Comprehensive benefits package including vision, dental, and medical plans
  • Gym and commuter discounts
  • Employee dining program
  • Opportunities for personal and career development
  • Support for employee growth and learning
Full Job Description
The Momofuku Group is comprised of restaurants and bakeries located in the US, Australia, and Canada, a magazine, and an equipment manufacturing company. We are fun, exciting and fast-paced. If you're looking for a challenging but supportive environment, we welcome you to submit your application for consideration.

The General Manager oversees all Front of House operations while working very closely with the Executive Chef and Chef de Cuisine. S/he must play an active role, alongside the management team, in constantly refining and defining our service. S/he will be responsible for hiring, managing and training FOH management and staff.

Responsibilities include:
  • Continual improvement of all FOH operations
  • Coordinating all hiring, training, and staffing for all FOH positions
  • Training and enforcing Momofuku protocols and standards
  • Working closely with chefs; act as liaison to accomplish BOH's pursuit of serving delicious food
  • Ensuring that guests enjoy the Momofuku experience
  • Manage administrative task (FOH inventory, payroll, scheduling, etc.)
  • Enforcing standards of service and assisting all managers in building a strong service team
  • Determining and managing pars on any service related item (including but not limited to all table pre-sets, dining room mise en place, coat check items, etc.)
  • Developing and nurturing relationships with our business partners
  • Monitoring all FOH operating costs, identifying issues, and strategizing improvements

Skills & Requirements
  • 3+ years of AGM/Senior floor level Management experience required
  • Strong food and beverage knowledge required
  • Exceptional service and floor skills required
  • High volume, fast-paced restaurant experience preferred
  • Familiarity of the New York restaurant industry preferred
  • High profile (two- or three-star reviewed) restaurant experience is a plus
  • Experience with bar management or special and private dining events is a plus


What's In It For You?

Momofuku offers competitive pay (also based on experience) and a comprehensive benefits package, including vision/dental/medical plans, gym and commuter discounts, an employee dining program along with other perks after required wait periods. We encourage our employees to grow and learn, and offer many opportunities for personal and career development.

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