Operations leadership experience in home services preferred
Knowledge of residential and commercial garage doors
Experience with ServiceTitan strongly preferred
Strong financial and data analysis skills
Excellent communication and leadership abilities
Valid Driver's License
Responsibilities
Lead service and installation operations
Manage dispatch, scheduling, and technician performance
Oversee inventory, fleet maintenance, and operational reporting
Partner with Sales to drive revenue and margin
Maintain OSHA compliance and safety training
Resolve customer concerns and uphold quality standards
Assist with hiring, onboarding, and team development
Benefits
Health, Dental, Vision
PTO & Paid Holidays
401(k) with match
Employer-paid Life, LTD & STD
Growth opportunities within a leading residential services organization
Full Job Description
Tip Top Garage Doors General Manager - Charlotte, NC
$110,000-$150,000 | Full Benefits | Leadership Role
Door Works is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability - ensuring exceptional customer experiences and strong financial results. What You'll Do
Lead service & installation operations
Manage dispatch, scheduling, and technician performance
Oversee inventory, fleet maintenance, and operational reporting
Partner with Sales to drive revenue and margin
Maintain OSHA compliance and safety training
Resolve customer concerns and uphold quality standards
Assist with hiring, onboarding, and team development
