Applied Materials, Inc

Field Systems Engineer - Photomask Production Systems

Applied Materials, Inc • $120K — $165K *
Santa Clara, CA 95051In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Physics, Applied Sciences, Electronics, Mechanical Engineering, Electrical Engineering, or related technical discipline.
  • 4-7 years of experience supporting semiconductor capital equipment or related advanced manufacturing equipment.
  • Experience troubleshooting complex electro-mechanical, optical, laser, software, and process systems in a customer-facing environment.
  • Demonstrated ability to lead technical escalations and cross-functional problem-solving efforts.
  • Strong understanding of root cause analysis and reliability improvement methodologies.
  • Excellent communication and project leadership skills.
  • Ability to travel domestically and internationally up to 50% of the time.

Responsibilities

  • Serve as the technical focal point for customer escalations and critical system recovery for specific product lines.
  • Lead investigations and root cause analysis of complex system issues across multiple subsystems.
  • Coordinate with various engineering and support teams to resolve field issues and enhance product performance.
  • Provide hands-on support during customer escalations and major engineering evaluations.
  • Develop and implement engineering solutions to enhance system reliability and customer productivity.
  • Conduct testing of new product designs and field improvements, providing feedback to engineering teams.
  • Develop training materials and train field personnel on best practices and troubleshooting methodologies.

Benefits

  • A comprehensive benefits package including health, retirement, and other employee-focused options.
  • Opportunities for domestic and international travel.
  • Exposure to high-impact projects supporting state-of-the-art technology in the semiconductor industry.
  • Collaborative work with cross-functional teams, fostering a culture of shared knowledge and growth.
Full Job Description
What We Offer

Salary:
$120,000.00 - $165,000.00

Location:
Allen,TX, Austin,TX, Phoenix,AZ, Santa Clara,CA

As a Systems Engineer, you'll design, integrate, and optimize complex systems that drive the semiconductor industry forward. Your expertise in systems thinking and problem-solving is essential as you collaborate with cross-functional teams to develop advanced solutions to intricate processes and writing system specifications. You'll be responsible for analyzing requirements, defining system architectures, conducting thorough testing, and ensuring seamless integration of subsystems. Additionally, you'll identify and mitigate risks, confirming that our systems meet the highest quality standards and exceed customer expectations.

Role Responsibilities:
  • Serve as the primary Field Service Organization (FSO) technical focal point for High Value Problems (HVPs), customer escalations, and critical system recovery efforts across ALTA Photomask Laser Writer and Sigma Meltec product lines.
  • Lead technical investigations and root cause analysis of complex system issues involving optical, laser, electrical, mechanical, software, process, and controls subsystems. Drive corrective actions through implementation and field validation.
  • Coordinate with Business Unit (BU) Engineering, Global Product Support (GPS), Technical Support Engineering (TSE), Quality & Reliability, Manufacturing, and Service organizations to resolve field issues and improve product performance.
  • Provide hands-on onsite and remote support during customer escalations, system installations, major upgrades, engineering evaluations, and reliability improvement projects.
  • Support system engineering projects involving a substantial mix of electrical, mechanical, optics, laser, software, controls, process, and physics disciplines while understanding the overall system implications.
  • Develop, evaluate, and implement engineering solutions that improve system reliability, maintainability, serviceability, availability, and customer productivity.
  • Support Alpha and Beta site activities including installation, operation, calibration, qualification, testing, and validation of new hardware, software, and process enhancements.
  • Perform and coordinate testing of new product designs, engineering changes, and field improvements. Provide detailed feedback and recommendations to engineering teams.
  • Partner with Quality & Reliability teams to review recurring field issues, participate in CAPA and FMECA activities, and conduct or facilitate Failure Analysis (FA) as required.
  • Develop and maintain Best Known Methods (BKMs), troubleshooting guides, Technical Product Manuals, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs), and service procedures.
  • Collect, analyze, and present system performance, reliability, and qualification data to identify trends and drive continuous product and service improvements.
  • Lead cross-functional projects supporting engineering changes, fleet upgrades, new product introductions, and customer-specific improvement initiatives.
  • Develop training materials and deliver technical training to Customer Engineers (CEs), Process Support Engineers (PSEs), Technical Product Support (TPS), and field service personnel.
  • Identify critical spare parts requirements and partner with Service Business Units and Supply Chain organizations to ensure appropriate stocking strategies are implemented.
  • Provide technical leadership and mentoring to field personnel while promoting standardized troubleshooting methodologies and best practices across the organization.
  • Support current business priorities with an initial focus of approximately 75% ALTA Laser Writer support and 25% Sigma Meltec support, transitioning as business needs evolve.
  • Provide domestic and international travel support to customer sites, engineering facilities, manufacturing locations, and product development activities.


Minimum Qualifications:
  • Bachelor's degree in Engineering, Physics, Applied Sciences, Electronics, Mechanical Engineering, Electrical Engineering, or related technical discipline.
  • 4-7 years of experience supporting semiconductor capital equipment, photomask manufacturing equipment, lithography systems, laser systems, or related advanced manufacturing equipment.
  • Experience troubleshooting complex electro-mechanical, optical, laser, software, and process systems in a customer-facing environment.
  • Demonstrated ability to lead technical escalations, cross-functional problem-solving efforts, and customer-critical recovery activities.
  • Strong understanding of root cause analysis, reliability improvement methodologies, and engineering change management processes.
  • Excellent communication, project leadership, and customer engagement skills.
  • Ability to travel domestically and internationally up to 50% of the time.


Preferred Qualifications:
  • Direct experience with ALTA Photomask Laser Writer systems.
  • Experience supporting Sigma Meltec products including MRC9000 Cleaners, Sigma Bake, and Sigma Developer systems.
  • Knowledge of laser optics, precision motion control, imaging systems, vacuum systems, and semiconductor process equipment.
  • Experience with FMECA, CAPA, ECO implementation, and new product introduction activities.
  • Previous experience in Customer Engineering (CE), Global Product Support (GPS), Technical Support Engineering (TSE), Systems Engineering, or Product Engineering roles.


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:

Relocation Eligible:
No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Manufacturing & Automotive
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ
AMAT
* Ladders Estimates

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