Expert Program Business Manager - Jiminy Cricket - Public Sector

Lumen

$145K — $193K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • TS/SCI clearance with polygraph is required.
  • High School Diploma/GED with 12 years OR Associated Degree with 10 years OR Bachelor's Degree with 8 years OR Master's Degree with 6 years OR PhD with 4 years of relevant experience.
  • Significant experience in tracking and monitoring program deliverables.
  • Demonstrated ability to ensure the accuracy and relevance of PMO documents.
  • Experience in translating business processes into workflows and dashboards.

Responsibilities

  • Track and provide updates on program deliverables to meet timelines.
  • Ensure data accuracy across PMO artifacts and reporting.
  • Maintain a library of PMO documents and develop standardized templates.
  • Support project and program activities, including process analysis and reporting.
  • Translate business processes into actionable workflows and dashboards.
  • Update IT lifecycle documentation in accordance with Agile methodologies.
  • Define and maintain SDLC artifacts and governance processes.

Benefits

  • Comprehensive health and life insurance packages.
  • Voluntary lifestyle benefits for additional wellness support.
  • Additional perks to enhance physical, mental, emotional, and financial wellbeing.
Full Job Description
The Role

Supports Program Management Office (PMO) functions by tracking deliverables, maintaining documentation, supporting business process analysis, and ensuring alignment with IT lifecycle and Software Development Life Cycle (SDLC) standards. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.
Location and Schedule
Customer site in the Washington DC Metropolitan area
This is a full-time position, 40 hours per week Monday through Friday

The Main Responsibilities
• Track, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.
• Apply established processes to ensure data accuracy, currency, validity, and relevance across PMO artifacts and reporting.
• Maintain a centralized library of PMO documents and develop standardized templates for both technical and management use.
• Support project, program, and portfolio-level activities including process analysis, mapping, optimization, reporting, market research, and internal communications.
• Translate business processes into actionable workflows, dashboards, and reporting tools to enhance visibility and decision-making.
• Update and maintain organizational IT lifecycle documentation supporting Agile methodologies.
• Define, develop, and maintain engineering (SDLC) artifacts, architecture standards, and governance processes. Provide oversight for Enterprise SDLC reviews, including change management activities.

What We Look For in a Candidate

Clearance Level TS/SCI with polygraph
Education
• High School Diploma/GED and 12 years of relevant experience within the last 15 years OR
• Associate's Degree and 10 years of relevant experience within the last 15 years OR
• Bachelor's Degree and 8 years of relevant experience within the last 15 years OR
• Master's Degree and 6 years of relevant experience within the last 15 years OR
• PhD and 4 years of relevant experience within the last 15 years
Experience
• Experience with tracking, monitoring and updating status of program deliverables
• Experience with application of processes to ensure data currency, validity, and relevance
• Experience maintaining library of PMO documents, build a repository of project templates for both technical and management to support the Project Managers
• Experience supporting project, program and portfolio-level business process analysis, mapping, improvements, reporting, market research and internal outreach and communications
• Experience translating business processes into workflows and dashboards
• Experience updating and keeping current organizational IT lifecycle documentation and supporting materials pertaining to both Waterfall and Agile software development methodologies - engage in defining, developing and keeping current engineering (SDLC) and architecture artifacts and standard; providing oversight of Enterprise SDLC reviews, including change management to ensure compliance with standards and required guidance

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$145,456 - $193,940 in these states: WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:Benefits
Bonus Structure

#LI-Onsite

Requisition #: 343059

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