Experiences Coordinator, Independent Agent Experiential Rewards

Experiences Coordinator, Independent Agent Experiential Rewards

We’re seeking a creative, organized, and culturally attuned Experiences Coordinator to help build GEICO’s experiential rewards and recognition program for the Independent Agent channel. This role offers the opportunity to shape how GEICO delivers first-class incentive travel, recognition events, and high-impact experiences. Blending creative thinking, project management, and collaboration, you’ll support both strategic planning and on-site execution in a fast-paced, build-oriented environment. As part of the Sales Enablement team, you’ll help create seamless experiences for executive guests, independent agents, associates, internal associates, and business partners by coordinating logistics, communications, and event operations. This is an opportunity to build something new within a large-scale organization.

This role is also responsible for the logistical planning and execution of key channel events, including Agency Council meetings, sales rallies, training events, and agent recognition programs.

Position Summary

The Experiences Coordinator on the IA Enablement team supports the planning and execution of experiences that engage and reward key agency partners while advancing the channel’s growth priorities. This role coordinates logistics, communications, and on-site execution for executive guests, independent agents, associates, business partners, and internal stakeholders while maintaining organized processes and delivering consistently high-quality experiences.

Key Responsibilities 

Agency Council Engagement

• Support twice-yearly, in-person Agency Council meetings, including site selection, travel, group activities, logistics, and run-of-show coordination
• Execute repeatable event playbooks and identify process improvements for future meetings
• Partner with IA Leadership and Communications teams to support event messaging, materials, and internal awareness
• Help collect participation data and feedback to support post-event recaps and future improvements
• Help maintain brand standards and consistent event details across experiences 

Learning and Training Event Support

• Support logistics and travel for IA training events serving internal associates and independent agents
• Help maintain training calendars, budget trackers, and planning documents for team use 
• Coordinate with vendors, venues, and internal partners to support event setup and execution 
• Prepare recap materials and track event participation, utilization, and costs
• Help maintain brand standards and consistent event details across experiences 
• Maintain qualification tracking and support coordination with operations partners using established guidelines 
• Help compile participation data, feedback, and key takeaways for team reporting 

Agent Recognition Events 

• Support the planning and execution of agent recognition events, including the Preferred Agent Program and $1M Club award events
• Assist with site selection, agendas, run-of-show materials, guest support, and other event details
• Coordinate invitations, approvals, communications, and required event documentation in partnership with internal stakeholders 
• Coordinate logistics with vendors and functional partners, including venues, security, transportation, and administrative support teams 
• Help maintain brand standards and consistent event details across recognition experiences 
• Maintain qualification tracking and support coordination with operations partners using established guidelines 
• Help compile participation data, feedback, and key takeaways for team reporting 

Agent Reward Travel Experiences 

• Support the planning and execution of incentive travel experiences based on established team priorities and event objectives
• Assist with site selection, budget management, agendas, run-of-show materials, guest support, and other event details
• Prepare and present site-selection recommendations to IA senior leadership to support decision-making
• Coordinate invitations, approvals, and required event documentation in partnership with internal stakeholders 
• Coordinate logistics with functional partners such as security, transportation, and administrative support teams 
• Partner with the Director of IA Incentives and Finance to establish qualification requirements and maintain dashboards, leaderboards, and communications that encourage competition and production
• Track post-event notes, follow-up items, and feedback to support team reporting and next steps 
• Ensure all events remain within allocated budgets and established percentage-of-premium requirements
• Partner with marketing, communication, branding etc. to make it a memorable experience that agents want to partner with GEICO to earn
• Help maintain brand standards and consistent event details across experiences 

Qualifications 

• Bachelor’s degree in marketing, communications, hospitality, event management, business, or a related field, or equivalent relevant experience 
• 5+ years of experience in luxury travel, high-end events, hospitality, operations, project management, or a related area.
• Experience managing large budgets, adhering to financial parameters, and adapting plans as needed without compromising quality
• Ability to travel for events and site-selection visits; anticipated travel is approximately 50%
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines 
• Strong written and verbal communication skills 
• Ability to work collaboratively with cross-functional teams and provide excellent internal and external support 
• Comfort working in a fast-paced environment and supporting multiple projects at once 
• Proficiency in Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook

Preferred Skills 

• Experience supporting event logistics, guest coordination, or communications 
• Familiarity with tracking spreadsheets, calendars, and event planning documents 
• Ability to remain organized, adaptable, and service-oriented during live events
• Interest in sports marketing, brand experiences, hospitality, or experiential marketing 
• Certified Meeting Professional (CMP) designation is a plus

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.