DescriptionSUMMARY OBJECTIVE OF THE JOB:The Engineering Program Manager is responsible for managing Engineering and QA issues during the development and sustaining business at customer accounts for NMBTC.
JOB DUTIES AND RESPONSIBILITIES:- Program & Team Support - Support Account Managers, manufacturer's representatives, and Business Unit Manager
- Communications -
- Responsible for being the main technical and project contact for customers, design center, factories, and other stakeholders involved.
- Act as a main point of contact for customer's Engineering and QA staff and NMB's Engineering and QA teams
- Communication & Closure -
- Serve as a subject matter expert on assigned projects by providing guidance and support to all team members
- Owner of communication and closure related to all Engineering issues between the NMB engineering division, factory, and customers
- Ability to prepare and deliver presentations on project status risk and findings to key stakeholders including customers and upper NMB management.
- Product Design - Cooperatively design solutions with customers considering both internal NMB Design and Production Engineering requirements and customer requirements AND/OR
- Produce information to NMB Engineering teams regarding customer product application and design requirements during product design.
- Develop and maintain detailed project plans, ensuring all milestones are met according to schedule.
- Quality Issue Resolution - Drive closure for all quality issues with both customer and internal NMB stakeholders
- Technical Support - Provide information to customers regarding product and technology as related to NMB production capabilities, design for manufacturing, and other business unit initiatives
- Support customer Engineering and Quality audits at the factory by preparing members for customer expectations
- Provide technical support to identify new applications and coordinate with the engineering teams, application engineers, factory, marketing, and sales staff on the development of customer applications.
- Process Improvements - Identify process improvements, make recommendations, and implement resolutions.
- Track project progress and performance identifying and resolving any roadblocks along the way
- Product Development - Work with account managers, customers, and NMB internal groups, factories, and Minebea Headquarters to identify customer needs and solutions
- Stay up to date on the latest industry trends and best practices, evaluate opportunities to introduce Minebea products to potential new customers.
- Relationship Development - Nurture relationships at all levels with the customer.
- Visit customers regularly, either independently - in coordination with the sales team, for interactive customer engineering discussions
- Other - Perform other duties as related to the job function as required
JOB QUALIFICATION REQUIREMENTS/COMPETENCIES:- Mechanical Engineering Degree preferred
- 3 - 5 years of engineering experience in a related field
- Ability to work in a cross-functional and international organization
- Computer skills required: Microsoft Office, Word, Excel, PowerPoint, drawing/design software preferably Solid Works, Minitab statistical software
- Preferred solid knowledge of ball and roller bearings, grease tribology.
- Excellent written, verbal, and communication skills
- English language skills
SUPERVISORY REQUIREMENTS:No supervisory qualifications are required for this position.
PHYSICAL REQUIREMENTS:A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.
SALARYAt NMB, the pay band for this role is between $95,643.00 and $143,465.00 annually, and your base pay will depend on your skills, qualifications, experience, and location. The base pay is a part of our total compensation package and is determined within a range of the pay band process. This offers you the opportunity to progress as you continue to grow and develop your career at NMB.
BENEFITS- 401(K)
- Safe Harbor
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance & AD&D
- Healthcare & Dependent Care Spending Accounts
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Sick Leave Benefits
- Paid Vacation
- Paid Holidays
- Tuition Reimbursement
SCHEDULENMB offers flexible work schedules to create a better work/life balance.
