Bachelor's degree or equivalent practical experience.
8 years of experience in software development.
Experience in technical leadership and setting technical direction.
Experience in people management.
Master's degree or PhD in a related field preferred.
3 years of direct technical leadership and people management experience preferred.
Proficiency in general-purpose programming languages (e.g., C/C++, Java, Go) preferred.
Responsibilities
Lead the CSP technical outlook, roadmap, and resilient architecture, influencing Google Cloud strategy.
Partner with business stakeholders to balance technology investments across workflows, automation, and incident management.
Direct end-to-end software development, ensuring robust design and high-quality product launches.
Build and mentor a high-performing engineering organization through effective coaching and succession planning.
Collaborate with product managers and peer teams to resolve complex issues and enhance customer experience.
Benefits
20% bonus target
Equity benefits
Comprehensive health and wellness programs
Opportunities for professional development
Flexible work arrangements
Full Job Description
info_outline X In most instances, this position requires in-person interviews as part of the hiring process
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
8 years of experience in software development.
Experience in technical leadership, leading project teams, and setting technical direction.
Experience in people management.
Preferred qualifications:
Master's degree or PhD in related field.
3 years of experience in direct technical leadership and people management.
Experience in software development using one or more general-purpose programming languages (e.g., C/C , Java, Go).
About the job
This is a unique opportunity to have a large impact driving Cloud's growth and impact the customer and internal agent experience through multiple initiatives. Initiatives not only allows you to help shape the outlook and roadmap of the Cloud Support Platform and its implementation in phases, but also allows you to collaborate with many Cloud Product and Business teams and provide a unique opportunity to learn about multiple products and business processes across major Cloud product areas.
As Engineering Manager, you will be passionate about helping customer be successful in their Cloud journey and accelerate Google Cloud's growth through building solutions/systems. Cloud Support Platform (CSP) is working initiatives to contribute to the growth for Google Cloud. These initiatives range helping customers get better support to driving Cloud's adoption. This role will require involvement in shaping product outlook and delivering these initiatives by partnering with product and other engineering teams.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Lead the CSP technical outlook, roadmap, and resilient architecture, directly influencing the broader Google Cloud strategy.
Partner with business stakeholders to balance technology investments across agent workflows, automation, and incident management.
Direct end-to-end software development, driving robust design, operations, and impactful, high-quality product launches.
Build and mentor a high-performing engineering organization through effective coaching, strategies, and succession planning.
Partner with product manager, program management, and peer teams to resolve complex issues efficiently and deliver an innovative customer experience.
About Google
Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
