NetSuite Administrator

The NetSuite Administrator will collaborate with team members across all business functions and work with external third parties, to perform customizations, resolve user issues and define processes within NetSuite. Primary Responsibilities • Develop, document, and implement policies, procedures, and guidelines to ensure auditability and compliance. • Provide internal, on-going system/technical support to users including but not limited to training, maintaining proper system access for all roles, saved searches and report development, KPIs, and dashboards. • Cross train other members of IT staff to serve as an administrator backup as the need arises. • Responsible for the development and implementation of new solutions and processes. • Responsible for system maintenance as well as the testing prior to system upgrades which occur twice every year. • Create/maintain documentation of key operational processes, system improvements and their revisions. • Work with cross-functional teams to design, build and implement enhancements. • Scope and prioritize activities based on business requirements and customer impact. • Work directly with other consultants to support, drive, and coordinate larger (more complex) NetSuite projects. • Develop, test, and deploy NetSuite customizations and new functionality based on changing business needs. • Maintain up-to-date knowledge of NetSuite functionality, customization, and integration. • Understand overall internal processes and systems and how they are impacted by NetSuite. • Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, and dashboards. • Responsible for managing integrations to 3rd party systems, such as AvaTax, SPS Commerce for EDI integration, and MSI Data (field service application). • Participate in weekly meetings to discuss progress and issues to be resolved. • Perform all other duties and responsibilities as directed by the supervisor. Knowledge, Skills, and Abilities • Expert knowledge of NetSuite SuiteCloud toolset. • Must be able to work independently and be detail oriented. Qualifications • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, and/or other technical discipline. • 5+ years of experience as a system administrator or developer in the NetSuite environment. • NetSuite Administrator certification, preferred. Additional Comments • Position will be hybrid based in Malvern, PA. • Standard business hours for this role are Monday - Friday, 8AM - 4:30PM. • Less than 10% of travel. • Comprehensive benefits package including medical, dental, vision, life insurance, short- and long-term disability starting on your first day. • 401(k) retirement savings plan with company match.