E T Consultant
Job #:
req38933
Organization:
World Bank
Sector:
Health & Safety
Grade:
EC3
Term Duration:
1 year 0 months
Recruitment Type:
Local Recruitment
Location:
Washington, DC,United States
Required Language(s):
English
Preferred Language(s):
Spanish
Closing Date:
10/30/2026 (MM/DD/YYYY) at 11:59pm UTC
Description
VPU Context:
The Senior Psychologist will function within the Health & Safety Directorate (HSD), Mental Health & Wellbeing Unit (MHWU). The MHWU assists and advises in identifying staff health issues related to the workplace at Headquarters and in Country Office locations for World Bank Group (WBG) and International Monetary Fund (IMF) staff.
The Unit provides services that promote psychological health and wellbeing and contribute to a healthy work environment. Its work includes the Domestic Abuse Prevention Program (DAPP), which supports victim-survivors of domestic abuse, and Family Consultation Services for spouses and other family members. The MHWU serves a diverse global workforce and is increasingly focused on supporting Country Offices in all regions. Medical ethics and confidentiality are cornerstones of HSD's work.
The purpose of this assignment is to provide senior-level clinical, advisory, crisis-response, program-development, and project-management expertise. The consultant will work independently on complex and sensitive matters, provide recognized specialist expertise, and may lead or coordinate multidisciplinary contributions and supervise designated consultants.
Unit Context:
• Advisory services to managers, Human Resources, Security, and other institutional partners on staff stress and mental health concerns, psychosocial risks, organizational change, crises, and psychologically healthy workplaces.
• Individual counseling, including assessment, brief supportive counseling, crisis intervention, referral, case management, and resilience briefings for assignments in fragile, conflict-affected, or violent contexts.
• Training and education for managers, HR staff, and work groups on psychosocial health, psychological health and disability, crisis preparedness and response, workplace stress, and wellbeing.
• Crisis consultation and response following individual or large-scale critical incidents, including coordination with internal, local, regional, and international resources.
• DAPP case management, education, and advocacy services for WBG and IMF staff and their families, including services provided under relevant institutional arrangements.
Duties and Responsibilities:
Scope of Work, Deliverables and Accountabilities
Individual Counseling and Clinical Services
• Independently assess the mental health and counseling needs of staff presenting with stress-related, psychological, substance-use, family, or work-functioning concerns.
• Provide empirically supported, culturally sensitive brief counseling, crisis intervention, case management, and referrals to qualified internal and external resources.
• Provide pre- and post-deployment or assignment briefings to staff relocating to duty stations affected by fragility, conflict, or violence.
• Provide timely individual or group support during and after emergencies and critical incidents, including appropriate follow-up.
• Provide counseling to individuals affected by gender-based or domestic violence and coordinate with DAPP as necessary to support continuity and quality of care.
Manager, Group and Organizational Consultation
• Provide independent consultation to managers on sensitive staff situations involving stress-related concerns that affect work functioning.
• Work with managers, supervisors, teams, and multidisciplinary partners to identify and address psychological risks at individual, unit, and organizational levels.
• Conduct or support work-group stress assessments and interventions, including support during organizational change and following critical incidents.
• Use activity data and emerging trends to help develop programs, guidance, and policies that support staff and organizational health.
Crisis Preparedness, Response and External Coordination
• Identify and maintain relationships with high-quality local and regional mental health resources for referral and crisis response.
• Coordinate, as appropriate, with UN system counselors and relevant critical-incident mechanisms to support beneficiaries and continuity of response.
• Participate in and contribute to UN Staff and Stress Counselor Group and UN Critical Incident Stress Management activities and working groups.
• Represent MHWU, HSD, and the WBG at relevant high-level stakeholder, UN system, steering committee, working group, and board engagements, as assigned.
Health Promotion, Learning and Communications
• Develop and deliver live and virtual presentations and programs on topics including stress management, work-life balance, resilience, organizational change, life transition, relaxation, team dynamics, cross-cultural sensitivity, and psychosocial risk management.
• Coordinate contributions from local subject-matter experts and deliver programs at times accessible to staff across locations.
• Ensure fidelity to HSD quality standards and coordinate with other HSD entities to promote wellbeing activities and programs.
• Collaboratively develop policies, guidelines, and written or visual materials to increase awareness of staff wellness, wellbeing, and workplace
psychosocial risk mitigation.
Program and Project Management
• Independently develop and implement innovative, relevant, and impactful mental health programs for WBG and IMF populations.
• Lead concept development, work planning, implementation, contract oversight, stakeholder coordination, and the application of appropriate key performance indicators across the project life cycle.
• Conduct quality-assurance reviews during implementation and after-action phases and recommend improvements based on evidence and lessons learned.
• Build effective partnerships with HR, the Internal Justice System, Staff Association, Security, other HSD units, and relevant external organizations.
Quality Assurance, Team Contribution and Administration
• Participate in clinical supervision, case conferences, and regular MHWU meetings; work collegially within a multidisciplinary and multicultural team.
• Maintain complete, accurate, timely, and secure counseling records and activity statistics in accordance with HSD requirements.
• Complete required reporting and contribute to implementation of annual MHWU work-plan priorities and the WBG Workplace Mental Health & Wellbeing Strategy.
• Supervise designated consultants as required and provide backup coverage or representation during the MHWU Manager's absence, as assigned.
• Undertake regular mission travel to Country Offices, including travel at short notice and to remote or difficult locations when operationally required.
• Perform other duties consistent with the assignment.
Expected Outputs
• Timely and confidential clinical assessment, counseling, crisis-intervention, referral, and case-management services documented in accordance with HSD requirements.
• High-quality consultations, briefings, and interventions for managers, teams, and institutional partners on complex psychosocial and workplace mental health issues.
• Development and delivery of evidence-informed learning, outreach, and health-promotion activities for global staff audiences.
• Design and implementation of assigned mental health and wellbeing projects, with clear work plans, stakeholder engagement, quality controls, and appropriate performance indicators.
• Accurate periodic activity reporting, trend analysis, quality-assurance findings, and practical recommendations to inform MHWU programming and policy development.
• Effective coordination with internal and external clinical, operational, and UN-system partners, including support for critical-incident response.
• Reliable team leadership, consultant supervision, and management backup when assigned.
Reporting and Working Relationships
The E T Consultant - Senior Psychologist will report to the Manager, Mental Health & Wellbeing Unit. The consultant will work closely with MHWU colleagues, other HSD units, managers, Human Resources, Security, the Internal Justice System, Staff Association, and relevant external and UN-system partners. The assignment requires a high degree of independent judgment, discretion, collaboration, and responsiveness across time zones.
Selection Criteria
• Advanced university degree at the doctoral level in Psychology.
• Active and unrestricted license, registration, or certification as a psychologist in the District of Columbia; comparable licensure in Maryland and/or Virginia is strongly preferred.
• Training and demonstrated skill in brief counseling, crisis intervention, and evidence-informed clinical practice.
• Demonstrated expertise working with multicultural populations and handling confidential and sensitive matters with discretion, sound judgment, and tact.
• Demonstrated excellence in clinical judgment, decision-making, independent work, collaboration, and professional communication.
• Professional fluency in English; proficiency in an additional language is desirable.
• International work or living experience and knowledge of international multilateral organizations are preferred.
• Strong digital skills, including electronic medical records, Microsoft 365 applications, Outlook, and virtual collaboration, videoconferencing, and presentation platforms.
• At least eight years of relevant professional experience following attainment of the applicable advanced university degree.
• Advanced training or experience in organizational psychologoy is preferred.
• Experience in an occupational setting, including consultation on work-related stress, is strongly preferred.
• Advanced training and/or experience in individual counseling or therapy, family or group interventions, substance-use concerns, and post-trauma stress.
• Substantial experience counseling and consulting with multicultural clients.
• Demonstrated experience working in multidisciplinary and multicultural teams and coordinating complex contributions to a shared product or response.
• Experience designing or leading mental health programs, projects, quality-assurance processes, contracts, or performance-monitoring frameworks is desirable.
• Maintain the highest ethical standards in the provision of psychological and counseling services, including confidentiality, informed professional judgment, and practice within the scope of training and competence.
• Maintain professional competence through appropriate continuing education and clinical supervision.
• Protect sensitive personal and clinical information and follow applicable WBG/HSD requirements for records, information management, and professional conduct.
• Disclose and appropriately manage any actual, potential, or perceived conflict of interest.
World Bank Group Core Competencies
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
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