Full Job Description
Job Summary:
This job provides strategic leadership and direction for the organization's engineering operational programs. This role involves aligning engineering initiatives with business objectives and driving program success through effective management of engineering, technical, and procurement activities.
Job Description:
PayPal, Inc. seeks Director, Technical Programs in Austin, TX
Job Duties: Develop and implement the strategic vision for engineering operational programs. Oversee the planning and execution of engineering programs. Ensure alignment of engineering programs with business goals. Manage and mentor program managers and engineering teams. Monitor program performance and drive continuous improvement. Communicate program status and strategic initiatives to executive leadership. Manage program budgets and financials. Manages 7 director reports: 2 Managers, Technical Programs; 2 Sr. Managers, Technical Programs; 2 Engineering Program Managers; and 1 Project Manager, Technical Programs. Partial telecommuting permitted from within a commutable distance.
Additional Responsibilities & Preferred Qualifications:
Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Software Engineering, Information Technology, or a closely related field, plus 10 years of progressively responsible experience in the job offered or a related occupation.
Special Skill Requirements:
End-to-end Product Development Lifecycle (PDLC) ownership, delivering complex, customer-facing technology platforms from concept through production deployment and post-launch optimization. (10 years)
Experience leading large, complex engineering programs with full accountability for scope, schedule, budget, and cross-functional execution across global teams.
Experience in roadmap strategy, backlog prioritization, and phased release planning, balancing customer impact, revenue implications, technical dependencies, and operational risk.
Experience building and scaling product readiness and release governance frameworks, ensuring structured go-live management, rollback planning, and production stabilization.
Experience leading a Conversational AI/GenAI product strategy and enterprise implementation, driving intelligent automation and enhanced digital customer experiences.
Experience with cloud-native and distributed systems modernization, including Amazon Web Service (AWS)-based architectures and high-availability enterprise platforms.
Experience with enterprise data architecture, Extract Transform Load (ETL) modernization, and real-time data enablement supporting downstream digital products and analytics-driven decisioning.
Experience with program financials and P&L oversight, including margin optimization, cost efficiency, and revenue expansion initiatives.
Experience supporting go-to-market and launch enablement strategies, aligning product, operations, marketing, and commercial teams to drive adoption and measurable outcomes.
Experience delivering mission-critical platforms within highly regulated environments, ensuring adherence to data privacy, security, audit, and compliance standards.
Experience embedding risk management, controls, and compliance-by-design principles into release and operational processes through structured partnership with Security, Legal, Privacy, and Risk stakeholders.
Experience supporting high-volume, customer-facing transaction ecosystems, driving release discipline, performance reliability, and operational resilience in environments with direct financial and/or customer trust impact.
Experience leading a high-performing team to drive strategic goals.
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
Austin, TX| Salary: $245,398.00-330,500 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
Must be legally authorized to work in the U.S. without sponsorship.
Subsidiary:
PayPal
Travel Percent:
0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
