About the roleWe are seeking a highly organized and dynamic Registered Sales Associate to join our Institutional Equity Sales and Trading desk. This unique position bridges retail client service with fast-paced institutional desk support.
The successful candidate will act as the primary point of contact for retail investor inbounds while providing critical administrative and operational support to the broader institutional sales and trading team.
If you thrive in a high-energy capital markets environment and possess the regulatory proficiency to manage retail inquiries, this role offers an excellent opportunity to be an integral part of a top-performing trading desk.
AccountabilitiesInstitutional Desk - Administrative & Logistical Support:- Manage complex scheduling and coordinate domestic and international travel itineraries for the sales and trading team, including flights, hotels, and ground transportation.
- Process, track, and reconcile corporate expenses and reimbursement reports for desk members efficiently and accurately.
- Support our Corporate access team in organizing and coordinating logistics for client meetings, roadshows, and corporate access events.
- Support the Institutional Equity Sales & Trading team with daily operational workflows.
Retail Client Management:- Act as the primary point of contact for retail investor inbounds, providing exceptional client service and timely responses to inquiries.
- Manage retail client order requests and retail account maintenance in adherence to CIRO (Canadian Investment Regulatory Organization) rules for retail accounts.
- Ensure all retail communications and transactions meet compliance and suitability standards.
- Maintain and update retail client profiles, documentation, and CRM records.
Skills, experience & requirements- Registration: Active registration with CIRO as a Registered Representative (RR) is strongly preferred. Candidates not currently registered must be eligible and willing to obtain registration upon hire.
- Experience: 2+ years of experience in a brokerage, capital markets, or wealth management environment.
- Industry Knowledge: Solid understanding of equity markets and retail compliance regulations.
- Technical Skills: Proficiency in order management systems (OMS), CRM software (e.g., Salesforce), and advanced Microsoft Office skills (Excel, PowerPoint, Word).
- Soft Skills: Exceptional written and verbal communication skills, with the ability to interact professionally with both everyday retail investors and high-level institutional personnel.
- Attention to Detail: Hyper-organized with a proven ability to manage multiple priorities, juggle complex travel logistics, and maintain flawless expense records in a time-sensitive environment.
Salary Range$78,000 - $95,000
Don't meet all the requirements on the list?A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role-but you might not check all the boxes-we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you're seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We're dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed-their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Indigenous Business.
