Department Overview
Currently McDonald's is seeking a Director to lead our Restaurant People Digital Experience work within our Global People team! This position will lead a portfolio of initiatives to define, set the strategy for, and activate improved digital experience for our managers and crew in restaurants - which will ultimately deliver improved customer experience metrics. You will lead to critical initiatives focused on core tools that impact the employee experience and how they come to life in the restaurant environment. You will lead a team focused on understanding the current state and developing & implementing the future-state of those initiatives. This role will report into the Vice President, Restaurant People Experience & Culture.
Duties
• Lead Global People team in defining the People-related digital tooling strategy for the people in our restaurants - with an immediate focus on talent attraction and hiring, engagement, and workforce management
• Take a design thinking approach to all people-related digital opportunities to ensure a user-centric view and to bolster solutions, while keeping in mind the broader context to ensure the innovations take hold
• Meet with key cross-functional partners (e.g., GBS / PEX, Ops, Tech) across the organization to ensure strategic direction and proposed solutions address their objectives and needs
• Partner with GBS / PEX who will lead the delivery and scaling of the people-related digital products, e.g., McHire, McD Connect
• Serve as the Global People connection into the ArchIQ portfolio of initiatives and products to ensure the work progresses in parallel and synchronization
• Serve as the Global People representative in defining any technology that would enable restaurant organizations, e.g., technology within a Center of Excellence
• Coach and mentor the full team to ensure breakthrough critical thinking and exceptional results
Qualifications
• Consistent track record of ideating, building, and deploying initiatives that impact global organizations
• Understanding of the operations of restaurants and teams needed to operate them effectively
• Understanding of restaurant digital tools and technologies
• Ability to build insight with end users and identify unmet needs
• Strong strategic thinking that can integrate operational, organization, and technological requirements
• Demonstrated track record of ownership and test-and-learn mentalities to build, iterate, and build alignment at pace
• People leadership experience - direct leadership of a high-performing project management team and indirect leadership to Supervisors to efficiently execute dynamic initiatives
• Effective relationship builder that collaborates with multiple partners to set objectives and influence outcomes
• Strong presentation and influencing skills
• Understanding of functions, goals, and interpersonal dynamics across the People organization
• Experience working across multiple work streams at different stages
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $182,000 - $228,000 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
