OverviewAs a Product Manager, you will drive the product strategy, prioritization, and roadmap for building and optimizing our customer experiences related to order taking. You will work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development.
The ideal candidate is a customer-first product innovator who can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.
Responsibilities- Develop and implement the product strategy and roadmap for order taking experiences, aligning with overall business goals and market trends
- Effectively work within the McDonald's digital product operating model to drive toward better customer outcomes in accordance with McDonald's strategic goals.
- Collaborate with partners to implement experiences that align with the global personalization strategy
- Drive end-to-end product development, including conducting market research, defining customer requirements, crafting product ideas, epics, stories, and acceptance criteria while partnering with engineering and design teams to develop and launch new products and features
- Deeply understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis
- Use insights to guide product decisions and prioritize product backlog items
- Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive
- Facilitate release planning, weekly demos with partners and other Agile practices on an operational basis
- Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives
- Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives
Qualifications- Bachelor's or master's degree or equivalent work experience
- 4+ years of experience in product management
- Ability to influence and collaborate with cross-functional teams
- Experience in an agile product management role
- Experience leading cross-functional teams and projects
- Experience at a consumer/retail company is preferred
- Experience building order taking experiences in a retail context is highly preferred
- Proficiency with Jira product suite preferred (e.g. Jira, Jira Plan, Jira Product Discovery, Confluence, Jira Align)
- Technical or design background is a plus
CompensationBonus Eligible: YES
Long - Term Incentive: YES
Benefits Eligible: YES
Salary RangeThe expected salary range for this role is $127,332 - $159,165 per year.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.