5+ years of product partnership experience in B2B technology companies.
Proven track record of sourcing and launching new partnerships and managing existing ones.
Demonstrated measurable results from partnerships, such as customer adoption and revenue growth.
Technical fluency to discuss APIs and integrations with product and engineering teams.
Experience in developing business cases and negotiating partnership agreements.
Strong execution skills across multiple teams, with a focus on prioritization and ownership.
Ability to operate autonomously and make progress in ambiguous situations.
Responsibilities
Identify and source new technology partners, building relationships from outreach to launch.
Manage and grow existing technology partnerships, aligning priorities with stakeholders.
Develop business cases for new partnerships based on customer demand and revenue potential.
Collaborate with partners and internal teams to define use cases and integration requirements.
Lead partnership negotiations, aligning commercial terms and responsibilities for mutual value.
Execute joint go-to-market plans with Sales and Marketing to drive adoption and opportunities.
Establish partner goals and conduct regular business reviews to assess performance and outcomes.
Benefits
Meaningful equity in a high-growth AI company.
Full benefits package.
Fully remote work option within the U.S., with a preference for San Francisco headquarters.
Opportunity to travel approximately 25% for partner meetings and industry events.
Full Job Description
Core Responsibilities
Identify, evaluate, and source new technology partners across complementary software, telecom, and contact center platforms. Build relationships from initial outreach through agreement and launch.
Own and grow a portfolio of existing technology partnerships, establishing shared priorities and developing relationships across business, technical, and executive stakeholders.
Build business cases for new partnerships and expansion opportunities based on customer demand, product fit, revenue potential, implementation effort, and ongoing support needs.
Work with partners and Bland's Product and Engineering teams to define joint use cases, align integration requirements, coordinate launches, and bring customer and partner feedback into roadmap discussions.
Lead partnership negotiations with support from leadership, Legal, and Finance, aligning commercial terms, incentives, commitments, and responsibilities around mutual value.
Develop and execute joint go-to-market plans with Sales and Marketing, including positioning, partner enablement, co-selling, and targeted campaigns that drive adoption and qualified opportunities.
Establish partner goals and run regular business reviews focused on integration adoption, partner-sourced and partner-influenced pipeline, revenue, and customer outcomes.
Identify and resolve barriers to partner success, clarify ownership across teams, and maintain momentum from initial launch through ongoing growth.
Use performance data to identify expansion opportunities, adjust underperforming initiatives, and prioritize where Bland invests time and resources.
Build repeatable playbooks, partner plans, and reporting. Use tools and automation to reduce manual coordination and help the ecosystem grow efficiently.
Requirements
5+ years of product partnership experience, including direct ownership of technology partnerships, platform alliances, or integration partnerships at a B2B technology company.
A track record of both sourcing and launching new partnerships from scratch and managing and expanding existing relationships.
Examples of partnerships you helped translate into measurable results, such as customer adoption, product capabilities, qualified pipeline, or revenue.
Technical fluency sufficient to discuss APIs, integrations, and customer workflows with product and engineering teams and explain their value to commercial audiences.
Experience developing partnership business cases, negotiating agreements, and aligning stakeholders around shared commitments.
Strong execution across multiple teams: setting priorities, clarifying ownership, resolving blockers, and following through.
Demonstrated ability to operate autonomously, exercise judgment, and make progress when the path is not fully defined.
Nice-to-Have Experience
Background in voice AI, conversational AI, broader AI, telecommunications, contact center technology, or customer experience software.
Familiarity with integration partnerships, joint solution development, co-selling, and co-marketing.
Experience building partnership processes or programs at an early-stage or rapidly growing company.
Experience navigating enterprise buying processes or working with customers in regulated industries.
Relevant industry experience is valuable, but it is not required. We welcome candidates who bring strong partnership fundamentals, curiosity, and the ability to learn a new market quickly.
Compensation & Benefits
Annual cash compensation (OTE): $160,000-$240,000, including base salary and target incentive compensation.
Equity: Meaningful equity in a high-growth, well-funded AI company, separate from and in addition to the annual cash compensation range.
Full benefits package.
Fully remote work within the United States; working from our San Francisco headquarters is a plus.
Willingness to travel approximately 25% of the time for partner meetings, joint customer engagements, and industry events.
Additional Information
Candidates must be able to work in the United States.
