JP Morgan Chase & Co.

Director of Site Reliability Engineering

JP Morgan Chase & Co.$150K — $180K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of applied experience in site reliability engineering concepts, with formal training or certification.
  • Advanced understanding of software applications and technical processes in one or more disciplines.
  • Proven experience utilizing enterprise-authorized AI to enhance reliability workflows, with strict data sensitivity awareness.
  • Strong validation skills for AI-assisted operational recommendations.
  • Ability to analyze system interrelationships and employ diverse tools for automation and reliability improvement.

Responsibilities

  • Identify and resolve high-complexity problems to drive improvements.
  • Utilize authorized AI capabilities for rapid incident analysis and reliability decisions while managing sensitive operational data.
  • Collaborate with development teams to ensure sustainable software releases and manage medium to large projects effectively.
  • Design, manage, and implement infrastructure to enhance reliability and operational efficiency.
  • Influence management and stakeholders with clear recommendations and measurable reliability improvements.
  • Lead the implementation of AI-assisted reliability workflows across software development lifecycle (SDLC) practices.

Benefits

  • Opportunity to work on revolutionary projects within a globally recognized financial organization.
  • A major impact role that contributes to the advancement of the profession.
  • Access to cutting-edge AI capabilities for incident analysis and decision-making.
Full Job Description
JOB DESCRIPTION

Join a globally recognized financial organization and advance your profession to new heights by contributing to revolutionary projects. You've discovered the perfect environment to have a major impact. 


As a Principal Site Reliability Engineer at JPMorgan Chase within the Corporate Technology and Enterprise Technology Team, you draw upon your advanced knowledge to identify new opportunities to influence critical incident management and improve the end-to-end lifecycle of software development for the firm. You will have the opportunity to manage, design, and implement infrastructure components to improve reliability and ensure operational efficiency. 

 

Job Responsibilities
  • Identifies and solves problems of high complexity and drives improvements as outcomes
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate complex incident analysis and reliability decisioning, validating outputs and handling operational data according to sensitivity and security requirements.
  • Works with development teams throughout the software life cycle ensuring sustainable software releases, leading medium to large projects by bringing together the proper perspectives, identifying road blockers, and integrating feedback from team members and the firm
  • Manages, designs, and implements infrastructure components to improve reliability and ensure operational efficiency
  • Influences management and stakeholders through clear recommendations and measurable reliability outcomes
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls. 

     

    Required qualifications, capabilities, and skills
  • A. Formal training or certification on site reliability engineering concepts and 10+ years applied experience 
    B. Formal training or certification on site reliability engineering concepts and advanced applied experience 
    C. Singapore follow local country guidance
  • Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity.
  • Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements.
  • Ability to determine how each system relates to each other and uses a breadth of tools to drive automation, process improvement, and reliability for the firm
  • Experience with translating research, analysis, and tests into business recommendations 

     

    Preferred qualifications, capabilities, and skills
  • Experience modernizing reliability practices in large, multi-team environments and/or legacy-to-modern transformations.
  • Experience building “paved road” reliability capabilities (shared libraries, templates, tooling) that scale across many teams.
  • Familiarity with SLO programs and operational readiness practices at scale.
     



 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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