Director of Operations (DHS Integrated Support Hotel Program)

The Children's Village

$90K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Minimum 5 years of facility or shelter management experience
  • Strong understanding of operational policies and procedures
  • Experience with billing processes related to facility management
  • Ability to manage and schedule staff effectively
  • Familiarity with CARES or quick learner capability
  • Valid NYS driver's license required

Responsibilities

  • Lead all operational matters on-site
  • Oversee security staffing and residential associates
  • Ensure safety and cleanliness of the hotel
  • Liaise between program and hotel management
  • Manage procurement and logistics needs
  • Collaborate with city agencies for operational support

Benefits

  • Flexible hours including potential on-call responses after hours
  • Opportunity to lead operations in a dynamic environment
  • Impactful role in maintaining facility safety and efficiency
  • Collaboration with a variety of city agencies
  • Professional growth in facility management and operational leadership
Full Job Description
Position Overview:

Director of Operations will serve as the on-site lead on all operational matters. Will oversee security staffing as well as oversite of RAs on site. Will also oversee driver and van. Will be versed in security and operational policies, and procedures. Director of Operations will be the liaison between the program and hotel management ensuring safety and cleanliness of hotel is maintained. In addition, the Director of Operations will manage procurement needs and logistics, in partnership with other city agencies.

Position Qualifications:

Must possess a Bachelor's degree and a minimum of 5 successful years managing a facility, shelter or immigration site. Must have an understanding of policies and procedures as well as billing related to working and maintaining a facility. Must be able to manage and schedule staff. Must be familiar with CARES or have the ability to learn quickly. Must be flexible in terms of hours as this may require calls and responses off hours. Must possess a NYS driver's license.

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