Director of Human Resources Operations (Nonprofit)This position is full-time and
on site at our office in the Fox Chase section of Philadelphia
All CORA team members are expected to uphold the mission, vision, and values of CORA Services.
In addition, as the
Director ofHuman Resources Operations you will:
- Model behaviors that foster a welcoming and inclusive environment, and ensure a positive employment experience for team members; lead with kindness and CORA's values in all interactions with others and hold others accountable for values alignment
- Manage compliance, talent acquisition & onboarding, employee relations, and workforce development for a diverse staff of educators (early childhood through high school), learning support professionals, mental health clinicians, youth-serving workers
- Oversee and support talent acquisition function to attract and hire qualified candidates for all levels in all program divisions; collaborate with the Talent Acquisition Manager to develop and execute TA strategy; track and report TA metrics
- Lead and direct onboarding, offboarding and record-keeping activities including direct supervision of an Onboarding and Records Coordinator; identify opportunities to streamline and continuously improve onboarding and offboarding activities; stay current with legal, regulatory and funder requirements related to employment records
- Manage and facilitate orientation for new employees; track and measure orientation effectiveness; identify and implement enhancements that improve efficiency and/or mission alignment
- Serve as primary HR contact for program leaders and employees for all employee lifecycle matters; manage and respond to inquiries sent to HR inbox; ensure timely and complete response/resolution of employee questions or concerns
- Standardize and oversee employee relations practices aligned with CORA's values including coaching and mentoring leaders, guiding corrective action procedures, leading internal investigations, and managing performance improvement
- Manage workers compensation claims and return to work procedures; collaborate with claims, insurance and broker partners to enhance workplace safety and safety education throughout the agency; represent HR as part of the agency safety committee; maintain OSHA logs and ensure reporting & posting requirements are met; keep current on all laws and regulations related to workplace safety
- Track and report key HR metrics
- Lead and/or participate in other projects as assigned
MINIMUM QUALIFICATIONS:- Bachelor's degree in human resources, organizational development or other business discipline required; will consider candidates who have 10+ years of relevant experience with an associate's degree
- 7+ years of progressive human resources generalist experience, including experience functioning as a business partner or manager with direct reports; nonprofit leadership experience strongly preferred
- Outstanding communication and people skills; ability to establish and maintain positive, collaborative working relationships
- Proficient with MS Office applications
- Must have experience as a "super user/administrator" with at least one human capital management system; experience with UKG Pro and UKG WFM strongly preferred
- Must have reliable transportation for periodic visits to off-site locations
- This position is 100% on-site (non-negotiable)
CORA Offers:- Medical, dental and vision coverages with a competitive company premium contribution (eligible first day of the month following date of hire)
- Company paid life/AD&D and LTD coverages
- Supplemental voluntary benefits including STD, critical illness, etc.
- Family planning including cash benefit for fertility, egg freezing
- 403b retirement plan with generous company contributions after one year of service
- Paid time off + paid agency holidays
- An outstanding, inclusive, and supportive work culture
