As the Director of Food & Beverage (F&B), you will lead the operation and people responsible for all of the food and beverage offerings to our guests. As a director, this role strives to continually improve the guest experience and maximize the financial performance of the F&B division overall.
Director of Food & Beverage (F&B) Compensation and Benefits:
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
Director of Food & Beverage (F&B) Responsibilities:
General Operations- Establish and achieve quality and guest satisfaction goals by holding the team accountable to service standards
- Supports and communicates Company initiatives
- Develops and recommends all menus, promotions, and programs
- Creates and executes marketing plan to build sales
- Work closely with the Culinary Team to ensure proper execution for events and daily dining
- Drive sales and control costs to deliver optimum business results for all areas of accountability.
- Communicate repairs and maintenance needs and requirements to the maintenance team
- Executes primary relationship with business and key revenue client/partners
- Regularly obtains feedback from guests to improve operations
- Work with Sales and Events Team to ensure client satisfaction at all events
Team Management/Staff Development- Ensure the team collectively stays relevant with industry trends and advancements
- Ensure menu/beverage/facility knowledge of staff
- Ensure proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions.
- Maintain an excellent work environment for your team members
- Uses all performance management tools, including development plans, to provide guidance and feedback to team
- Promotes a cooperative work climate, maximizing productivity and morale
- Interviews, hires, trains and develops team members
- Provide in the moment coaching and on-going development for every member of your team to ultimately ensure an exceptional guest experience
Service Standards- Ensures that daily walkthroughs are done to maintain critical standards for product quality, service speed, cleanliness and sanitation.
- Ensures that all security, safety and sanitation standards are achieved
- Follows and enforces responsible alcohol service policies
Finance- Achieves assigned budget goals
- Oversees execution of required reporting
- Monitor budget and control expenses (beverage cost, labor, etc.)
- Implements cost controls as needed to achieve positive financial results
Director of Food & Beverage (F&B) Qualifications:
- Minimum of 8 years of experience in the food and beverage industry and a m minimum of 5 years in a management position
- Has strong attention to detail
- Experience managing a high volume operation.
- Budgeting, forecasting, sales experience preferred.
- Proven ability to lead and develop a team.
- Candidates with a Hospitality Degree are preferred.
- Hotel and hospitality experience is preferred but not required
- Able to communicate effectively with management team, guests and team members
- English reading, writing, math and computer skills required
- Ability to taste and evaluate food and beverage products
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
- Must be able to work extended shifts of 10 hours or more as business dictates
- Must be flexible with schedule and able to work different shifts
Director of Food & Beverage (F&B) Misc:
Special Events Oversee all banquets including set up, preparation, cooking and serving.
Manage banquet venue and dining room operations: • Ensure excellent guest experience at special events and daily restaurant dining • Continual development of staff at all levels • Maintain facility cleanliness and organization with great attention to detail • Manage dining room reservations and close building on assigned nights
Execute Special Events: • Event Preparation, Set-Up, Meal Service, Bar Service, Clean-Up, etc. • Such events include but are not limited to: • Weddings, Showers, Banquets, Etc. • Easter Brunch, Mother's Day Brunch and Breakfast with Santa • Create house run events (ex: wine tasting dinners)
