Ten years of experience in events or conference centers, ideally in a corporate setting
Strong quantitative, oral, and written communication skills
Proven experience in budget management
High standards of personal integrity and ethical behavior
Eagerness to learn and grow within a leading hospitality company
Responsibilities
Lead strategic direction for the account, ensuring operational excellence and elevated service culture
Cultivate strong relationships with clients, guests, and internal stakeholders for a personalized experience
Develop and empower direct reports to uphold premium service standards
Champion innovation and proactive problem-solving for continuous improvement
Oversee financial aspects, including P&L management and budgeting, focusing on efficiency
Manage daily operations with precision for a seamless guest experience
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $130,000 - $140,000
Other Forms of Compensation: bonus
Job Summary
The Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.
Key Responsibilities:
Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.
Preferred Qualifications:
Bachelor's degree, hospitality preferred
Ten years events/conference center experience, preferably in a corporate environment
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Previous experience managing a budget
Conformity to the highest standards of personal integrity and ethical behavior
Desire to learn and grow with a top notch hospitality company
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID:
Compass Corporate
JEANNE M LANE
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About Compass
Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
