Position Title: Director of Dining ServicesSalary: $90,000-$105,000Other Forms of Compensation: Comprehensive Benefits Package
Job Summary:The
Director of Dining Services will manage the client relationship, oversee a team of managers and hourly associates, and lead operations for a growing Corporate Dining site population in NYC. This role supports a complimentary food program offering lunch three times per week, monthly breakfast service, and a full pantry program operating five days per week. The Director will also serve as the primary contact for all on-site catering needs.
This position requires a strategic, hands-on leader who can build strong client relationships, elevate culinary and service programs, and drive operational and financial performance.
Key Responsibilities:- Serve as the senior operational leader and primary liaison for the client, building strong, collaborative relationships with key stakeholders.
- Oversee all aspects of daily dining operations, including service excellence, hospitality, staffing, safety, sanitation, and compliance.
- Lead, coach, and develop a team of associates and managers, fostering a culture of accountability, engagement, and continuous improvement.
- Partner with culinary leadership to develop innovative menus and deliver consistently high-quality food and beverage experiences.
- Ensure all dining programs reflect the client's brand, culture, preferences, and business objectives.
- Manage account P&L, budgeting, forecasting, purchasing, labor, and financial performance.
- Identify opportunities to enhance the guest experience, improve operational efficiency, and support account growth.
- Lead the implementation of new culinary, hospitality, sustainability, and wellness programs.
- Oversee high-volume dining and catering operations while maintaining premier standards of quality and execution.
- Monitor customer and client feedback and develop action plans to address opportunities and exceed expectations.
- Collaborate with internal departments and partners to ensure seamless service delivery across the account.
What We're Looking For:- Five or more years of progressive foodservice leadership experience, including experience directing dining operations, managing teams, overseeing client relationships, and driving financial performance within a premier corporate dining, hospitality, or contract foodservice environment.
- Proven experience leading high-volume dining and catering operations.
- Strong client relationship management and customer service skills.
- Demonstrated experience managing budgets, P&L, labor, and financial performance.
- Experience leading and developing teams in a fast-paced, service-focused environment.
- Strong culinary knowledge and a passion for innovative, high-quality food experiences.
- Excellent communication, organization, problem-solving, and leadership skills.
- A commitment to learning, professional growth, and delivering exceptional client and guest experiences.
Apply to Restaurant Associates today!Associates at Restaurant Associates are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Applications are accepted on an ongoing basis.Restaurant Associates maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID: 1583290
Restaurant Associates
NANCY M TEIXEIRA
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