About the roleChime's Data Science & Machine Learning team powers decisions across the company, from how we protect members to how we build products for them. We're looking for a Director to lead that team through its biggest shift yet: moving from traditional models to a modern, AI-driven approach built on transformers and foundation models. You'll lead managers and staff-level engineers, define what great ML looks like at Chime's scale, and rebuild the practice around it. If you want to shape the future of ML at a company where it directly affects members' financial lives, this is the role.
In this role, you can expect to- Lead and grow Chime's ML organization, managing managers and staff-level engineers across all of Chime's ML work.
- Set the vision and roadmap for moving Chime's models from traditional approaches to transformer- and foundation-model-based systems.
- Coach your managers to build strong, high-performing teams, and raise the technical bar across the practice.
- Shape the architecture of Chime's ML platform, including how we train, fine-tune, serve and scale models on a modern GPU-based stack.
- Define what good ML looks like at Chime: standards for model development, evaluation, deployment and monitoring.
- Partner with product, engineering, risk and business leaders to turn ML into measurable impact for members.
- Make the call on when to build, buy or fine-tune, and explain the trade-offs clearly to executives.
To thrive in this role, you have- Deep machine learning expertise, with a well-formed point of view on transformer and foundation models and where they do (and don't) beat traditional approaches.
- Familiarity with GPUs and the modern ML stack, from training and fine-tuning to serving models in production at scale.
- Experience managing managers and staff-level ICs, with the technical credibility to earn their trust.
- A track record of building or transforming an ML practice: hiring, setting standards and growing leaders.
- Experience setting a multi-year ML strategy and turning it into shipped results.
- Clear communication with executives and cross-functional partners; you can make complex ML trade-offs easy to follow.
- Bonus: experience applying ML in fintech or another regulated industry.
#LI-Onsite #LI-DA1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$269,000-$373,000 USD
What we offer for our full-time, regular employees- Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
- Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- Generous vacation policy and company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
- ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
