Full Job Description
Job Overview and Responsibilities
Provides leadership, direction and vision for members of the North Americas cargo field sales organization responsible for generating revenue and positive contribution for United Airlines. Responsible for leading all North America commercial cargo sales activity, through Regional Sales Managers, key Account management, and third party General Sales Agencies (GSA) ensuring all sales personnel are deployed and utilized efficiently and consistently to meet all revenue, product and contribution objectives.
• Develop sales strategy to establish vision, goals, plans and standards for the North America Cargo Sales organization
• Collaborate closely with the sales, revenue management, product development & marketing and sales strategy teams to develop new product/services, sales tools and decision-making report
• Develop, cultivate and maintain positive relationships with all current and potential freight forwarder and commercial customer
• Manage and grow freighter / charter program
• Manage the Business Partner Program (GSA staff) for small and medium customer segment
• Partner with cargo operations to ensure product offering/sales approach align with our operational capabilities, to ensure our service levels meet the demands of the market
• Modifying sales approach where necessary and teaming with operations for enhanced operational processe
• Keep updated on industry market trends, pricing and competitive intelligence, industry rules and regulations and participate in industry associations and trade show
• Provides direction, coaching, conducts performance reviews to develop/enhance team members skills and effectivene
• Oversees/manages compensation decisions and career development plan
This position can be based out of any United hub (ORD, LAX, SFO, IAD, EWR, DEN, IAH).
Qualifications
What's needed to succeed (Minimum Qualifications):
• Bachelor's degree or 4 years of relevant work experience
• 7+ years cargo sales experience
• 3 years of management experience
• Proven sales leadership skill
• Ability to build/motivate a high performing team
• Excellent analytical and communication skill
• Ability to effectively establish business prioritie
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Master's degree or 6 years of relevant work experience
• Global cargo sales experience
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.
