Figma

Director, Business Systems

Figma$258K — $348K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years leading business systems or enterprise applications, including managerial experience
  • Expertise in quote-to-cash processes and platforms like Salesforce and NetSuite
  • Experience in SOX-compliant environments with ITGC program involvement
  • Proven track record of building high-performing teams and cross-functional partnerships
  • Background in automation or AI integration to enhance business operations

Responsibilities

  • Lead and develop a 20-person team across multiple business systems functions
  • Define the Business Systems strategy aligned with Figma's growth
  • Collaborate with stakeholders to prioritize initiatives and manage workflow intake
  • Represent Business Systems in executive forums, clearly communicating technical concepts
  • Operationalize AI strategies for development and workflow optimization
  • Oversee major business systems implementations and transformation initiatives
  • Drive operational excellence with governance and process improvements

Benefits

  • Equity options for employees
  • Comprehensive health, dental & vision insurance
  • Retirement plan with company contributions
  • Parental leave and reproductive planning support
  • Mental health and wellness benefits
  • Generous paid time off and company recharge days
  • Stipends for learning, development, and remote work expenses
Full Job Description
Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC.

In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
  • Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
  • Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
  • Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
  • Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
  • Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
  • Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
  • Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio
We'd love to hear from you if you have:
  • 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
  • Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
  • Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
  • Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
  • Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes
While it's not required, it's an added plus if you also have:
  • Background in high-growth SaaS, with exposure to public or post-IPO operating environments
  • Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes


At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$258,000-$348,000 USD

About Figma

Figma is a cloud-based design and prototyping tool for digital projects. The company was founded in 2012 by Dylan Field and Evan Wallace. Figma's software is used by designers and developers to create user interfaces, websites, and mobile applications. The company has offices in San Francisco and London.
Learn more about Figma
Size
500 employees
Industry
Founded
2012

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