5-7 years in IT management with a focus on AI and automation initiatives
Strong knowledge of on-premises/cloud IT systems, especially Microsoft 365 and Azure
Experienced in selecting, implementing, and optimizing business technology solutions
Expertise in Azure Active Directory and managing server environments
Proficiency in network technologies and cybersecurity best practices
Familiarity with ITIL processes and project management methodologies
Budget management and vendor negotiation experience
Responsibilities
Shape and execute the IT strategy aligning with business goals
Translate business needs into scalable tech solutions alongside leadership
Drive efficiency and decision-making improvements through automation and AI
Oversee lifecycle of core business systems from selection to optimization
Enhance systems and drive automation initiatives to improve operational performance
Develop a cybersecurity program and ensure compliance with controls
Manage relationships with IT vendors ensuring alignment with business priorities
Benefits
Opportunities for professional development and skills enhancement
Access to cutting-edge technology and innovative tools
Collaborative work environment prioritizing innovation
Support for work-life balance and flexible working arrangements
Participation in strategic decision-making at the leadership level
Full Job Description
Overview The Director of Enterprise Systems is responsible for leading the company's technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization.
Responsibilities
IT Strategy & Business Alignment
Own, shape, and execute the company's IT strategy, aligning priorities with business needs and long-term goals
Partner with leadership to translate business needs into scalable technology solutions
Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI
Systems, Automation & Innovation
Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
Define and evolve the company's approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap
Ensure systems and architecture enable scalable, effective use of automation and AI
IT Operations & Infrastructure
Oversee all IT operations, ensuring system performance, reliability, and scalability
Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments
Maintain disaster recovery and business continuity capabilities and solutions
Cybersecurity & Risk
Develop and maintain the company's cybersecurity program and risk management approach
Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
Vendor Management
Manage all IT vendor relationships, including MSPs
Set expectations, manage performance, and negotiate contracts
Ensure vendors are aligned with business priorities and delivering value
Governance & Budgeting
Manage IT budget with disciplined, ROI-focused decision-making
Establish IT standards, documentation, and governance
Track and communicate key initiatives, risks, and performance
Soft Skills
Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization
Strategic thinker with a proactive, solutions-oriented approach to problem-solving
Ability to adapt quickly, shift priorities, and respond effectively to changing business needs
Strong organizational skills and the ability to manage multiple projects simultaneously
Commitment to fostering a collaborative and innovative team environment
Structured, organized, and able to prioritize effectively
Ability to handle sensitive and confidential information with discretion
Technical Experience
5-7 years of experience in IT management, with experience implementing AI or automation initiatives in a business environment
Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
Expertise in managing Azure Active Directory, policies, and server environments
Proficiency with network technologies such as firewalls, VPNs, and switches
Advanced understanding of cybersecurity best practices and tools
Familiarity with ITIL processes and service management frameworks
Experience with project management tools and methodologies
CompTIA Network+ or Security+
Proven ability to manage budgets, contracts, and vendor negotiations
The expected salary range for this position is between $140,000 and $175,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.
