Job DescriptionNotice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. × Dismiss alert
Job Description We are always looking for talented individuals to add to our team. Currently, we are seeking a friendly, self-motivated candidate to fill the role of Digital Retail Customer Specialist, who are often the first contact for customers interested in purchasing a vehicle online. The qualified candidate will be expected to:
- Establish contact with online shoppers utilizing phone, text and e-mail communication methods
- Discover shopper's objectives, wants and needs through constructive qualifying engagement
- Be a value-added resource to the customer by providing them with vehicle and pricing information, support and alternative suggestions that meet their needs.
- Schedule appointments for the customer to visit the showroom to experience the vehicle in person and to finalize the purchase
- Build vehicle value by demonstrating to the customer expert level knowledge of differentiating features and benefits for each model in the lineup.
- Close sales and work with the Finance Manager to provide a world class vehicle delivery
- Follow up with the customer periodically after the sale to ensure their complete satisfaction and to network for additional sales opportunities.
Benefits This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
- Competitive pay
- Outstanding medical, dental, and vision plans, as well as life insurance
- 401K with company match
- Employee discounts on all vehicles and services
Job Requirements - Minimum high school diploma or GED equivalent required
- 2-5 years sales and customer service experience preferred but not required
- Automotive sales background a plus
- Excellent customer service, organizational, and negotiation skills
- Self-motivated, goal-oriented, and enthusiastic presence in a team environment
- Strong written and communication skills
- Valid driver's license required as well as clean driving record
- Professional appearance and work ethic
Pay Range & Compensation Details Pay is from $50,000 - $120,000 per year. Rate of pay for this position is dependent on relevant skills & experience.
If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!
