Dental Office Manager

Smile Brands

$80K — $82K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Dental office leadership experience or extensive senior front office experience
  • In-depth knowledge of treatment planning and case acceptance processes
  • Demonstrated ability to lead and motivate team members effectively
  • Strong grasp of dental terminology and patient communication skills
  • Excellent organizational skills with strong attention to detail
  • Proven capability to manage multiple tasks efficiently

Responsibilities

  • Oversee daily operations to ensure excellent patient flow and experiences
  • Lead front office team with guidance on treatment coordination and coaching
  • Support team members in achieving practice goals
  • Manage scheduling, collections, and office cost control
  • Collaborate with clinical team on treatment planning
  • Conduct staff training on patient experience and office compliance
  • Cultivate a positive and inclusive team culture
  • Maintain organizational standards and performance metrics

Benefits

  • Paid time off
  • Health, dental, and vision insurance
  • Health savings account
  • Telemedicine services
  • Flexible spending accounts
  • Life and disability insurance
  • Employee discount programs
  • Pet insurance
  • 401k plan
Full Job Description
Overview

We’re searching for an Office Manager to lead our Bright Now! Dental team in Bellingham, WA! In this role, you’ll be the heartbeat of the practice—overseeing day-to-day operations, supporting treatment planning, guiding a talented team, and ensuring every patient has an exceptional experience. If you’re an organized, people-first leader ready to make an impact, we’d love to meet you.

Schedule (days/hours)Monday - Friday Responsibilities
  • Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences
  • Provide strong leadership to the front office team, including treatment coordination support and coaching for case acceptance
  • Guide and support team members in meeting daily and monthly practice goals
  • Ensure accurate scheduling, collections, receivables, and cost management
  • Oversee treatment planning workflows and partner with clinical team on financial presentations
  • Lead staff training on patient experience, compliance, and office protocols
  • Foster a positive, inclusive, and collaborative team culture that supports high-quality care
  • Maintain office organization, performance metrics, and alignment with Smile Brands policies
Qualifications
  • Dental office leadership experience OR senior dental front office experience
  • Strong understanding of treatment planning, insurance benefits, and case acceptance processes
  • Proven ability to lead, coach, and motivate a team in a fast-paced environment
  • Strong knowledge of dental terminology, procedures, and patient communication
  • Excellent organizational and interpersonal communication skills
  • Ability to balance multiple priorities while maintaining attention to detail
Compensation$80,168 - $82,000 per year About

Benefits are determined by employment status/hours worked and include paid time off (7TO8), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!4 Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

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