Mars Inc

Customer Strategy Analyst

Mars Inc$79K — $109K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Analytics, or related field
  • Proficient in syndicated data platforms like Circana, Nielsen, IRI
  • Strong project coordination and organizational skills
  • Experience in developing customer-facing materials and sales presentations
  • Strong analytical and problem-solving skills
  • Ability to thrive in fast-paced, collaborative environments
  • Effective communication skills for clear information presentation

Responsibilities

  • Partner with customer teams on display development and portfolio management
  • Coordinate samples, launch timelines, and customer-specific requirements for innovation launches
  • Maintain and update sales tools, trackers, and resource libraries
  • Collaborate with cross-functional teams to align priorities and support program execution
  • Organize and track key business metrics and provide insights for decision-making
  • Manage sales communications and ensure timely updates for field sales team

Benefits

  • Medical and dental benefits
  • Participation in 401k plan
  • Paid time off benefits
Full Job Description
Job Description:

The Mars Food and Nutrition Customer Strategy Analyst supports the successful execution of commercial strategies by providing the sales organization with the tools, tracking, and communications needed to drive customer growth. This role manages essential operational workflows across display execution, customer program tracking, sales communications, and innovation readiness, ensuring consistent execution and seamless coordination of go-to-market initiatives.

What are we looking for?
  • Bachelor's degree required (Business, Marketing, Analytics, or related field)
  • Proficiency with syndicated data platforms (e.g., Circana, Nielsen, IRI) and the ability to analyze data, identify trends, and translate insights into actionable recommendations.
  • Strong project coordination and organizational skills, with the ability to manage multiple priorities and support cross-functional initiatives from planning through execution.
  • Experience supporting the development of customer-facing materials, sales presentations, and channel-specific programs that enable customer engagement and commercial success.
  • Strong analytical and problem-solving abilities, with the capability to gather, interpret, and synthesize data to support business planning and decision-making.
  • Ability to work effectively in a fast-paced, collaborative environment, building strong relationships with cross-functional partners and managing competing priorities.
  • Effective communication skills, with the ability to present information clearly, provide timely updates, and support alignment across teams.


What will be your key responsibilities?
  • Display & Customer Activation Management: Partners with customer teams to support display development and portfolio. Tracks displays, key commercial moments, and customer activation programs to ensure visibility, accuracy, and timely execution across channels.
  • Go-to-Market & Innovation Readiness: Supports innovation launches by coordinating samples, sales materials, launch timelines, and customer-specific requirements. Ensure all launch assets are organized, accessible, and delivered on schedule.
  • Sales Enablement & Resource Management: Maintains sales tools, trackers, and resource libraries that support execution excellence. Ensure materials remain current, consistent, and aligned with brand strategies and customer priorities. Support key trade show and event executions along with the Customer Strategy Manager.
  • Cross-Functional Collaboration: Works closely with Sales, Marketing, Supply Chain, Category Leadership, and other cross-functional teams to align priorities, communicate updates, and support seamless program execution.
  • Data & Insight Coordination: Gathers, organizes, and tracks key business metrics, including display performance, customer timelines, and activation status. Provides insights and reporting to support planning, decision-making, and post-program evaluations.
  • Sales Communications: Manages and coordinates sales communications, including updates on customer programs, timelines, and key business initiatives. Ensures the field sales team receives accurate, timely, and actionable information.


The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range listed is applicable to IL:USD 79,280.00 - USD 109,010.00

About Mars Inc

Mars, Incorporated is an American multinational manufacturer of confectionery, pet food, and other food products. It was founded in 1911 and is headquartered in McLean, Virginia. Mars operates in six business segments: Petcare, Chocolate, Wrigley, Food, Drinks, and Symbioscience. Some of its most popular brands include M&M's, Snickers, Twix, Milky Way, Skittles, and Pedigree. The company is known for its commitment to sustainability and has set a goal to reduce its greenhouse gas emissions by 67% by 2050.
Learn more about Mars Inc
Size
125,000 employees
Industry
Founded
1911

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