Ferrero International

Customer Revenue Manager

Ferrero International • $84K — $112K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of relevant professional experience
  • Bachelor's degree in Business or related field
  • Knowledge of the Canadian market and retail environment
  • Understanding of financial management concepts in Sales and Marketing
  • Advanced proficiency in MS Excel, PowerPoint, and Word
  • Familiarity with Trade Management systems and SAP is a plus
  • Strong analytical skills and ability to manage large data sets

Responsibilities

  • Lead trade investment strategies at a customer level
  • Track and analyze trade investment and derive insights
  • Develop and implement trade strategies for profitable growth
  • Conduct promotional ROI analysis and strategy
  • Measure Profit Pool and define Revenue Management action plans
  • Define customer strategies to optimize product mix
  • Partner with Sales for customer planning and negotiations

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • Supportive work environment
  • Opportunities for professional development
Full Job Description
About the Role:

We have a current opening for a Customer Revenue Manager and are actively reviewing applications.

This role is responsible for developing and implementing Ferrero Canada's Customer Trade Investment Strategies.
• Own Trade Investment Strategies at a customer level
• ROI analysis, insights and strategy
• Ensure fair treatment across customers
• Ensure Ferrero Canada compliance with Global Strategies
Outcome: Profitable trade investment strategies at a customer level, in compliance with Ferrero Group policies.
This role works cross functionally with Sales, TM, Finance, SBD, Leadership Team.

Main Responsibilities:

TRADE TERMS & PROMO MANAGEMENT
• Lead trade investment strategies at a customer level including trade terms structure, customer profitability, profit pool, and ROI analysis:
• Track and analyze trade investment at a customer level. Understand commercial implications and derive insights from the analysis.
• Develop and implement trade strategies to drive profitable growth and maximize working trade investments
• Lead promotional ROI analysis, insights, and strategy at a customer level
• Ensure fair treatment across customers
• Ensure Ferrero Canada compliance with Global Strategies

PRICING OPTIMIZATION
• Measure the Profit Pool and define the Revenue Management actions plan to drive it as per company's objectives
• Define and drive the execution of the 3N price strategy per channel/key customer according to Ferrero Group and Area Guidelines

PRODUCT MIX OPTIMIZATION
• Define customer strategies to optimize product mix

CUSTOMER PLANNING and JOINT BUSINESS PLANNING
• Partner with Sales in customer review process and provide Revenue Management recommendations
• Partner with Sales on customer planning focusing on trade strategies, terms and structure
• Ongoing tracking of customer performance vs. plan
• Key supporting role in customer negotiations
• Key supporting role in JBPs

COMMERCIAL POLICY GOVERNANCE
• Ensure customer trade strategies align with Ferrero commercial policies
• Conduct compliance audits for key areas of the policy:
• Documentation of retailer proof of performance
• Promotional ROI analysis
• Deductions management spot checks

About You:
• 4-7 years of relevant professional experience
• Bachelor's degree in Business or related field
• Knowledge of the Canadian market and retail environment
• Knowledge of financial management concepts and principles as they apply to Sales and Marketing
• Sales experience is a plus
• Advanced knowledge of MS Excel, PowerPoint and Word
• Knowledge of Trade Management systems and SAP is a plus - SAP ECC, SAP TPM, SAP TCM, SAP BI
• Superior analytic skills, and ability to work confidently with large amounts of data
• Ability to conceptualize and present the big picture
• Strong problem solving and critical thinking skills
• Ability to work effectively with others, both cross functionally and at various levels in the organization, as well as the ability to work independently without guidance
• Detail-oriented with the ability to manage multiple projects under tight deadlines
• Ability to effectively communicate (written and oral) in both a one-to-one and group environment

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base compensation range for this position is $84,000 - 112,000. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero International

Ferrero International S.A. is a global confectionery company that produces a range of chocolate and hazelnut-based products. The company was founded in 1946 by Pietro Ferrero and is headquartered in Alba, Italy. Ferrero International is best known for its Nutella spread, Ferrero Rocher chocolates, and Kinder chocolates. The company operates in over 170 countries and has more than 30,000 employees worldwide. Ferrero International is a privately held company and is owned by the Ferrero family.
Learn more about Ferrero International
Size
35,000 employees
Industry

Similar Jobs

More Jobs at Ferrero International

More Retail & Consumer Goods Jobs

Find similar Customer Revenue Manager jobs: