Join us as a
Customer Project Manager, where you'll lead customer projects from order entry through final closeout, ensuring successful execution, customer satisfaction, and financial performance. You'll manage medium to large projects supporting Schneider Electric Square D solutions, working closely with customers, sales teams, manufacturing facilities, vendors, and internal stakeholders to deliver projects on time, within budget, and aligned with customer requirements.
What will you do?- Lead end-to-end execution of customer projects, managing all phases including initiation, planning, execution, monitoring, and closeout.
- Serve as the primary customer contact following project award, validating purchase orders, specifications, drawings, bill of materials, and project requirements.
- Manage projects ranging from approximately $150K to $10M across commercial, industrial, infrastructure, government, education, and water/wastewater markets.
- Develop and maintain project schedules, proactively communicating milestones, risks, and status updates to customers and stakeholders.
- Coordinate with manufacturing facilities, suppliers, field services teams, and third-party vendors to ensure successful project delivery.
- Monitor project performance throughout the lifecycle, including task completion, schedule adherence, issue resolution, and customer satisfaction.
- Lead project kickoffs and facilitate communication among customers, sales teams, operations, engineering, and support organizations.
- Manage project financials, including cost tracking, forecasting, change management, and reconciliation activities.
- Support project closeout activities, ensuring successful equipment delivery, installation, startup, training, and customer acceptance.
- Apply technical aptitude to review project documentation, drawings, specifications, and product applications while identifying opportunities to deliver additional customer value.
- Build strong customer relationships through proactive communication, problem resolution, and a commitment to successful project outcomes.
What are the key skills we are looking for?- Project Management - experienced level; leading customer projects from award through closeout while balancing schedule, cost, scope, and quality.
- Communication - advanced level; effectively engaging customers, vendors, manufacturing teams, and internal stakeholders.
- Organization & Prioritization - advanced level; managing multiple projects and competing priorities simultaneously.
- Customer Orientation - advanced level; building trusted relationships and delivering exceptional customer experiences.
- Critical Thinking - advanced level; evaluating project challenges and implementing practical solutions.
- Analytical Thinking - intermediate level; assessing project performance, financials, risks, and resource requirements.
- Decision Making - intermediate level; making informed judgments in dynamic project environments.
- Technical Aptitude - intermediate level; interpreting drawings, specifications, and technical project documentation.
- Operational Excellence - intermediate level; driving efficiency while maintaining quality, safety, and compliance standards.
What qualifications will make you successful?- Bachelor's degree or equivalent professional experience required; engineering degree is not required.
- Proven experience managing customer-facing projects with direct ownership of schedules, deliverables, financials, and stakeholder communication.
- Experience in construction, manufacturing, industrial, electrical, infrastructure, engineering, or related project environments preferred.
- Ability to work independently while collaborating across cross-functional teams and external partners.
- Strong problem-solving, organizational, and time-management skills.
- Experience reviewing technical documentation, project drawings, and specifications.
- Proficiency with Microsoft Office applications, including Excel, and other project management tools.
- PMP, CAPM, or other project management certifications are a plus but not required.
- Military leadership experience or participation in SkillBridge programs is highly valued.
- Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and customer focus.
Preferred Candidate ProfileThe ideal candidate is an experienced project manager who has led projects from initiation through closeout, thrives in customer-facing environments, communicates effectively across all levels of an organization, and can independently manage complex projects while delivering strong business and customer outcomes. Experience with technical products and project documentation is preferred, but candidates from adjacent industries with strong project management backgrounds are encouraged to apply.
What's in it for me?- High-visibility role where your work directly impacts customer success and business outcomes
- Opportunity to lead diverse, global teams and grow your project leadership expertise
- Collaborative culture that supports continuous learning and professional development
- Exposure to a wide range of Capex and Opex projects, expanding your technical and strategic skill set
Ready to lead projects that matter? Apply today and make your mark!
