The Construction Technology Platform Manager - Pipeline & Pursuit is accountable for maximizing the business value, operational consistency, and long-term strategic impact of Modern Niagara's technology ecosystem supporting business development, CRM, pursuits, and mechanical and electrical estimating. This role owns the domain roadmap, governance model, prioritization framework, product backlog, and value-realization strategy, while also ensuring the day-to-day health and effective operation of the supporting platforms.
Key Impact / Purpose- Set and maintain the domain vision, technology roadmap, governance model, and priorities across business development, CRM, pursuits, and estimating.
- Translate preconstruction and operational needs into scalable platform capabilities, workflows, integrations, standards, and adoption priorities.
- Measure domain performance and value through adoption, process compliance, data quality, workflow efficiency, pipeline visibility, estimating consistency, and business outcomes.
Duties and Responsibilities- Own and maintain the technology roadmaps for business development, CRM, pursuits, mechanical estimating, and electrical estimating, balancing immediate business needs with long-term domain maturity.
- Evaluate enhancements, new capabilities, releases, pilots, integrations, and process-redesign opportunities, and develop business cases for major investments.
- Establish and maintain domain governance, including decision rights, intake processes, prioritization rules, escalation paths, and approval forums.
- Own and prioritize the domain backlog across enhancements, workflow changes, reporting needs, integrations, adoption improvements, and support requirements.
- Gather requirements from Business Development, Pursuits, Estimating, Operations, Finance, IT, Data, Analytics, and executive stakeholders, then communicate priorities, trade-offs, and sequencing decisions.
- Define outcomes and KPIs related to adoption, process compliance, data completeness, pipeline visibility, pursuit workflow performance, estimating consistency, reporting, and value realization.
- Manage platform configuration, workflow standards, permissions, templates, documentation, training, onboarding, functional support, and recurring issue resolution across the domain.
- Partner with IT, Analytics, Integration Specialists, and Data Engineers to define requirements for CRM, ERP, Power BI, estimating platforms, scheduling, and other connected systems.
- Assess vendor roadmaps, releases, and technology changes for operational, technical, training, governance, integration, and data impacts, then lead testing and rollout readiness.
- Lead the domain adoption strategy, define expectations for good usage, identify barriers, and ensure adoption improves process consistency, visibility, collaboration, and decision-making.
Must Haves- Degree or diploma in Construction Management, Engineering, Business, Information Systems, Technology Management, or a related discipline, or an equivalent combination of construction operations and platform experience.
- 7 to 12+ years of experience in construction operations, construction technology, business development, preconstruction, estimating, business systems, digital transformation, or platform ownership.
- Strong experience with CRM, Trimble, AutoBid, Accubid, or comparable construction, pursuit, or estimating platforms.
- Demonstrated experience defining roadmaps, managing backlogs, leading governance, or owning business requirements for enterprise systems.
- Strong understanding of construction business development, opportunity management, pursuits, estimating, preconstruction workflows, project delivery, and financial handoffs.
- Strong stakeholder leadership, facilitation, decision-making, communication, and change-leadership skills, including the ability to influence without direct authority.
- Working knowledge of ERP, reporting, middleware, APIs, cloud databases, analytics environments, data flows, and integration dependencies.
- Ability to work primarily in an office environment with frequent weekly site engagement and regular movement through active construction environments.
Nice to Haves- Experience supporting multiple projects, regions, departments, or business units.
- Experience connecting CRM, pursuit, estimating, ERP, and analytics workflows across the preconstruction lifecycle.
- Experience with Power BI reporting, integrations, enterprise analytics, data governance, or opportunity and estimating data models.
- Experience developing business cases, value-realization measures, prioritization frameworks, and executive performance reporting.
- Experience leading enterprise adoption, release evaluation, platform pilots, training programs, or cross-functional operating-model design.
This is a new position. Expected annual compensation; $120,000 - $140,000 Modern Niagara offers a competitive total compensation package including:
- Defined Contribution Pension Plan with a generous employer contribution.
- Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
- An annual health spending account to support your overall wellness.
- 24/7 confidential support through our Employee and Family Assistance Program, with access to comprehensive resources and professional services.
- A competitive vacation package with additional vacation granted throughout your tenure with the organization.
- Employer Paid Parental Leave Top Up.
- An annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
- Corporate discounts through various vendors across Canada, including fitness, mobile phones, travel, and home and auto insurance.
