Maximize share of wallet and products penetration. Promote and Cross-sell Products and services with the objective of servicing, maintaining, developing new relationships, increasing bank revenues and identifying current and potential business opportunities for the Bank.
Responsibilities:- Promote and cross-sell various products and services through telephone calls, mailing notices and face-to face visits, with the objective of servicing, maintaining, developing new relationships, increasing the deposit and loan portfolio, increasing bank revenues, and identifying current and potential business opportunities for the bank. Provide personalized attention to all bank customers in order to provide better service, attract and attain new customers and increase the presence of Amerant Bank. in the market.
- Know and increase the Share of Wallet of a customer in order to retain them and keeping them engaged increasing their lifetime value.
- Extensive knowledge of credit and underwriting standards in accordance with the bank's credit policy guidelines. The ability to evaluate, monitor, analyze, and control overall quality of existing credit portfolio, including related depository relationships and their activity; develop strategies to accommodate customer needs, focusing on adequate growth of relationships. Work on commercial credit as well as commercial real estate loan presentations when Credit Committee approval level is required. Approve loans and other banking transactions within lending authority.
- Evaluate and take action to adequately manage and control customer overdraft and uncollected funds transactions following approval limit guidelines in order to accommodate and service customers in a financially feasible and prudent manner, with minimum risk exposure to the bank.
- Review account activity to identify, evaluate, monitor, and make any recommendation deemed necessary in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, BSA, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards. Ensure that officers do business within the Bank's policies and parameters, maintaining the desired level of exposure and risk with respect to BSA.
- Represent Amerant Bank in different community and economic development activities such as business chambers and community related associations.
- Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
- Identify, evaluate, monitor, and make any recommendation deemed necessary to the Risk Management Committee member in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of or nonconformance with laws, rules, regulations, prescribed practices, internal policies and procedures or ethical standards.
Minimum Education and/or Certifications Requirements:Bachelor's degree in business administration, banking, finance, or accounting.
Minimum Work Experience Requirements:Five or more years banking experience in the areas of business development and managing diversified lending relationships, with a focus on experience in commercial banking relationships with revenues between $5MM to $25MM. The job requires strong commercial lending and credit experience including formal credit training, sales and customer service techniques. Must possess a successful track record in business development.
Technical and/or Other Essential Knowledge:Oral and written communication skills in English and Spanish are required. Organizational and sales skills are required in order to establish and maintain excellent interpersonal and institutional relationships. The job requires the knowledge and the ability to make a credit assessment. Knowledge of commercial banking products and services is required. Previous experience with MS Office, including MS Word Advanced, MS Excel Advanced, MS PowerPoint Advanced, MS Project Level II and MS Visio Level I required. Must be knowledgeable of operations and credit guidelines and policy; follow Credit Policy and Procedures Manual. Also must be knowledgeable in BSA and other Banking regulations, financial statement analysis, loan documentation and administration.
