5-7 years of revenue management experience in hotels
Experience with full-service hotel brands
Preferred experience managing multiple properties
Familiarity with Hilton and Marriott brands
Knowledge of GDS and internet distribution channels
Proficient in Microsoft Word and Excel; PowerPoint skills a plus
Strong analytical, communication, and relationship-building skills
Responsibilities
Develop and execute yield and inventory management strategies to maximize revenue
Support General Managers and Sales Teams with data and tools for decision-making
Identify and execute revenue opportunities based on market analysis
Provide revenue projections in collaboration with property Directors of Sales
Set and manage yield controls across all distribution channels
Conduct weekly yield meetings with actionable insights for growth
Monitor market demand trends and competitor strategies
Benefits
Vacation, holiday, and sick pay
Medical, dental, and vision insurance
Fitness reimbursement program
Hotel room discounts
Travel reimbursement
Life insurance and AD&D coverage
401(k) plan with 4% match
Education assistance program
Long-term and voluntary short-term disability insurance
Commuter benefits
Full Job Description
Salary Range: $135,000-$160,000, depending on experience and location.
The Cluster Director of Revenue Management will be responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple East Coast Full Service Hotels via major distribution channels. Ideal candidate would be located in the Washington, D.C. Metro area or Charlotte, NC, but we are open to remote candidates.
JOB RESPONSIBILITIES:
Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple hotels via major distribution channels, including the GDS, Central and On-property reservations, Website, and Online Travel Agency internet site
Support the General Manager(s) and the Sales Team(s) of involved properties by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making process(es).
Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences, by property and market, group performance across each property's profit centers, price sensitivity by market segment, demand and reservation costs across multiple sales channels.
With assistance from the property Director of Sales, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections.
Set and manage appropriate yield controls to maximize each hotels revenue from all distribution channels, including CRO, GDS, Website, and Third-party channels
Communicate sell strategies with sales and operations team(s) to support robust group night components and Banquet revenues
Monitor and evaluate market demand trends, including surveying the competitor's strategies
Conduct weekly Yield meetings with agenda, and recommendations for long and short term growth with each property
Attend Sales and Marketing meetings in person and virtually based on location of involved properties.
Provide statistical information to Executive team members at the properties
Complete and submit monthly, quarterly, and yearly reports (as requested)
Hire, train, and supervise reservation employees and operations, daily, if applicable
Set and ensure accurate rate (SRP) loads
Monitor and evaluate CRO-performance on a weekly and monthly basis, including Central Agents performance, i.e. Conversion, regret, denial (statistics) etc.
Provide reports measuring results of hotels and Sales and Marketing efforts and interpreting as needed
Set appropriate and congruent pricing among all market segments and distribution channels
Develop pricing strategies for all markets, by season if appropriate
In conjunction with E-Commerce team, provide opportunity dates on calendar basis to result in incremental revenue opportunities
JOB REQUIREMENTS:
Revenue Management experience in Hotels required
Experience with Full Service Hotel Brands required
Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
