Full Job Description
As a Claims Specialist - Environmental, you will play a critical role in handling and resolving AXA XL's claims for the Environmental Pollution team. You will be responsible for analyzing unique coverage issues, proactively collecting and organizing information, ensuring reserve adequacy, mitigating risk exposure, managing litigation, and developing effective resolution strategies. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution, interacting and collaborating frequently with the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
What you'll be DOING
What will your essential responsibilities include?
• Handling site pollution and contractor's professional and pollution claims across multiple jurisdictions, analyzing the applicability of coverage to the facts of each claim and setting the case strategy for these claims in partnership with Claims management.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Participation in new account and renewal meetings may be required.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves.
• Producing internal reporting and ensuring that reserves are set according to best practices guidelines. Identifying, monitoring and reporting on emerging liability and coverage trends, leading to data-driven success.
You will report to the Claims Manager- Environmental Pollution, Americas Region.
What you will BRING
We're looking for someone who has these abilities and skills:
Required Skills and Abilities:
• Education: Bachelor's degree required; Juris Doctor (JD) preferred
• Claims Technical Expertise: General experience including analyzing coverage and writing coverage position letters. Some experience in the handling and management of Pollution Sites, Contractor's Professional and Pollution Liability, or Construction-related claims preferred.
• Effective communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
• Collaborative approach: Develop productive working relationships with insureds, brokers, claim handlers, Underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating in a hybrid work environment.
• Ethics: Handle responsibilities with integrity and the highest standards of professionalism.
• Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
• Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
Desired Skills and Abilities:
• Possession of state adjuster licenses is preferred. Insurance designation(s) (CPCU, AIC, ARM, SCLA) preferred.
The U.S. base salary range for this position is USD $98,300-154,900.
Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as an enterprising retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2026.