Senior Commercial Lines Claims Consultant

About the Role

This is an exciting opportunity to provide high level, strategic consultative advice and guidance to large, high profile clients for a leading Chicagoland retail agency. The ideal candidate will have in-depth experience working with complex commercial lines property and casualty claims, a broad background in the construction niche, and the ability to juggle fast-paced and nuanced communication with both internal and external stakeholders.

Duties & Responsibilities

• Proficient in managing complex construction claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients.
• Extensive experience in handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services.
• Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency.
• Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards.

Skills & Experience

• 5-7 years of progressive experience working with commercial property and casualty claims.
• Retail agency side experience preferred, but open to carrier and vendor-side experience, if applicable.
• JD a huge plus.
• Additional professional designations such as AIC, CIC, CPCU, SCLA, etc. strongly preferred.

Compensation & Benefits

$160-180,000 + bonus + flexible work schedule