About the job:
About the Role
- Lead the evolution and execution of AI Banker (Robot 2) across CIB, translating business priorities into a clear roadmap and solutions that deliver measurable impact for Coverage and Product teams.
- You will be the coordination point across Business, Product, Technology and the rest of the teams working on AI Banker. The role requires a strong understanding of the business and its stakeholders, the ability to align priorities, and the drive to take initiatives from needs definition through delivery, adoption and continuous improvement.
Key responsibilities:
Product roadmap and prioritisation:
- Build and maintain the AI Banker roadmap with business stakeholders and the Coverage and Product teams.
- Identify and prioritise business needs, use cases and enhancements based on CIB priorities, user feedback and expected value.
- Translate user needs into clear objectives, functional requirements, backlog items and success criteria.
- Maintain a cross-functional view of opportunities and dependencies across geographies, products and Coverage areas.
Coordinate delivery:
- Coordinate the different scrums and teams involved in AI Banker, ensuring that delivery remains focused and aligned with the roadmap.
- Align Business, Product, Data, Engineering, AI Factory, and other relevant teams.
- Track milestones, deliverables, dependencies, risks and blockers; drive resolution and escalate decisions when needed.
- Ensure agreed priorities translate into tangible deliverables with clear scope and ownership.
- Promote coordination across teams and the reuse of solutions and capabilities across CIB.
Drive value and adoption:
- Define and track AI Banker value, usage and adoption metrics.
- Work with business teams to validate that solutions address real needs and fit into their processes.
- Support communication, deployment and adoption across the relevant teams and geographies.
- Identify gaps between expected and actual outcomes, and recommend adjustments to the roadmap or delivery approach.
- Establish feedback and continuous improvement cycles with users and stakeholders.
Manage stakeholders and governance:
- Act as the main coordination point for AI Banker across Business and delivery teams.
- Build consensus among stakeholders with different priorities and enable timely decisions.
- Communicate progress, risks, dependencies and decisions required to senior stakeholders.
- Ensure initiatives meet applicable governance, architecture, risk and quality standards.
Experience & Qualifications:
- 8+ years of experience in Corporate & Investment Banking, business transformation, or product management
- Strong understanding of CIB’s business and operating model; experience in Coverage and/or Product is particularly valued.
- Proven experience coordinating complex initiatives across multidisciplinary teams and matrix or international organisations.
- Demonstrated ability to translate business needs into priorities, roadmaps, requirements and delivery plans.
- Experience working with agile teams and coordinating multiple teams or workstreams in parallel.
- Strong influencing skills and the ability to build trusted relationships with senior Business and Technology stakeholders.
- Familiarity with digital or AI initiatives and with driving adoption in the business.
- Bachelor’s degree in Engineering, Business Administration, Economics or a related discipline. An MBA or postgraduate qualification is a plus.
- Fluent English, C1 level or above.
Success profile:
The successful candidate combines business credibility, the ability to mobilise stakeholders and a strong focus on execution. They are comfortable moving between setting priorities and managing delivery: understanding what Coverage and Product teams need, helping determine what should be built, and mobilising teams to deliver it.
Skills:
Customer Targeting, Empathy, Ethics, Innovation, Proactive Thinking
