Job Type
Full-time
Description
The Chief Financial Officer and Operating Officer (CFO/COO) serves as a primary strategic co-pilot to the Chief Executive Officer and Board of Directors, ensuring financial vitality, operational excellence, organizational scaling, regulatory compliance, and mission alignment for CityTeam Ministries. Operating across 3 states and 30 distinct locations, the CFO/COO provides end-to-end executive leadership spanning financial planning & analysis (FP&A), internal and external financial reporting, enterprise analytics, business operations, human resources, IT infrastructure, donation processing, multi-state risk management, legal oversight, and regional compliance governance.
As a core spiritual and executive leader within CityTeam Ministries, the CFO/COO must possess a mature, active personal Christian faith and whole-heartedly align with CityTeam's Statement of Faith, mission, vision, and core values. Beyond technical and operational expertise, this executive offers spiritual leadership, helps integrate faith into strategic decision-making and organizational culture, and models a deep ministry heart for serving vulnerable populations experiencing homelessness, poverty, and addiction.
The CFO/COO will serve as a core driver of long-term strategic planning, organizational metrics, operational performance, and executive leadership. While day-to-day accounting functions are led by the Controller, this role demands a visionary operational and financial executive who can translate data into strategic action, optimize business operations, act as a chief thought partner to the CEO, and step into broad organizational leadership responsibilities as needed.
Key Responsibilities 1. Faith Integration & Spiritual Leadership - Statement of Faith & Mission Alignment: Model an active, personal Christian faith and champion CityTeam's Statement of Faith, vision, and core values across all operating entities and regional teams.
- Spiritual Leadership & Culture: Provide spiritual leadership to direct reports and staff; actively participate in and lead organizational devotions, prayer, and ministry gatherings.
- Faith-Driven Strategy: Ensure that organizational growth, resource allocation, and operational practices reflect biblical principles of stewardship, integrity, grace, and compassion for vulnerable populations.
2. Strategic Business Planning, FP&A & Analytics - Strategic Planning & Business Strategy: Partner with the CEO and Executive Team to articulate, model, and execute the organization's long-term strategic plans and growth initiatives across all operating regions.
- Financial Planning & Analysis (FP&A): Lead comprehensive multi-year financial forecasting, scenario planning, capital investment modeling, and resource allocation strategies to support dynamic, multi-site operational decision-making.
- Business Intelligence & Metrics: Establish enterprise-wide key performance indicators (KPIs), operational dashboards, and analytics frameworks to measure program efficiency, unit economics, site performance, and mission impact across all locations.
- CEO & Board Strategic Advisory: Serve as the chief strategic resource to the CEO and Board of Directors, providing actionable data, trade-off analyses, expansion feasibility studies, and operational insights to guide high-level decision-making.
3. Executive Operational Leadership & Strategy - Cross-Functional Operations Management: Provide strategic leadership across core administrative, operational, program management, and business functions, fostering organizational alignment, operational synergy, and functional excellence across all 3 states.
- Facility Operations, Real Estate & Infrastructure: Provide strategic oversight for the organization's real estate portfolio, physical infrastructure, vendor partnerships, and capital expenditure projects across all locations, ensuring facilities are optimized, compliant, and aligned with growth plans.
- Administrative Systems & Process Optimization: Drive operational efficiency by modernizing administrative workflows, institutionalizing scalable business processes, and improving inter-departmental collaboration.
- IT Architecture & Data Security: Direct external IT Managed Service Providers (MSPs) and internal technology initiatives to ensure secure, scalable infrastructure, robust data architecture, business continuity, and tech-enabled operational efficiency.
4. Human Capital & Multi-State HR Strategy - Executive HR Guidance & Workforce Strategy: Provide strategic direction to the Director of HR on talent management, organizational design, succession planning, workforce modeling, and compensation/total rewards strategies across multi-state operations.
- Labor Compliance & Employee Relations: Oversee compliance strategies related to state and local employment laws across all operating jurisdictions, partnering on high-level personnel matters and organizational health.
- Culture & Mission Alignment: Model executive leadership that reinforces organization-wide values, fosters operational integration, and strengthens a faith-honoring staff culture across all regional teams.
5. Financial Governance & Treasury (Strategic Oversight) - Financial Oversight & Governance: Provide overarching governance and strategic guidance to the Controller, ensuring financial integrity, audit excellence, and compliance with non-profit GAAP without managing day-to-day transaction processing.
- Treasury & Investment Management: Oversee liquidity, enterprise cash flow strategy, investment portfolio allocation, and executive banking relationships.
- Audit, Tax & Multi-State Compliance: Direct external audit processes and ensure multi-state tax compliance (Form 990, state filings, property tax exemptions) in coordination with the Controller.
6. Risk Management, Governance & Legal Affairs - Enterprise Risk Management (ERM): Develop and execute a comprehensive ERM framework covering multi-state operational, legal, facility, data, reputational, and financial risks.
- Insurance Portfolio Management: Oversee annual policy renewals, risk evaluations, and claims management across Property, Casualty, D&O, General Liability, Cyber, and Employment Practices lines.
- Legal & Corporate Governance: Lead engagement with legal counsel, oversee major corporate contract negotiations, review multi-state site leases, and ensure institutional governance standards are maintained across all operating entities.
Requirements
Required Education and Experience- Bachelor's Degree in Finance, Accounting, Business Administration, or related field required.
- 12+ years of progressive financial and operational leadership, with at least 5-7 years in an executive officer capacity (CFO or COO), managing multi-site non-profit or commercial entities.
- 7-year minimum managerial accounting and financial management experience
- Deep knowledge of Finance functions (accounting, budgets, financial planning, etc.)
- FP&A & Strategic Analytics Capabilities: Advanced expertise in corporate finance, financial modeling, business intelligence, forward-looking KPI implementation, data analytics, and driving strategy through operational metrics.
- Broad Operational Management: Demonstrated track record of leading cross-functional operational teams (Finance, Donation Processing, HR, IT, Facilities, Administration, FP&A, Legal/Risk) across geographically dispersed locations.
- Strategic & General Management Mindset: Strong general management acumen with the strategic vision, executive presence, and enterprise perspective required to collaborate with the CEO on top-tier organizational direction and governance.
- Multi-State Regulatory & Compliance Expertise: Deep understanding of multi-state non-profit governance, site licensing, municipal regulations, labor laws, and risk management across multiple jurisdictions.
- Communication & Executive Presence: Exceptional capability to present complex financial, operational, and strategic data to Board members, community stakeholders, and internal executive leadership.
- Spiritual Leadership Capabilities: Willingness and capability to offer spiritual encouragement, lead devotions/prayer, and weave faith-based values into executive decision-making and organizational culture.
- Ministry Heart: Demonstrated passion for ministering to vulnerable populations, including individuals experiencing homelessness, poverty, addiction, or housing insecurity.
- Proficiency with Salesforce or another CRM
- Professional written and spoken communication skills
- Must have demonstrated people management and interpersonal communication skills, be able to handle conflict resolution, and have a keen desire to serve others
- Business acumen and comfort with utilizing metrics
- Proficiency with Microsoft Office Suite, especially Word and Excel Spreadsheets
- Proficiency with Google Suite, especially Google Docs
- Valid CA Driver's License with a clean record
Preferred Education and Experience- CPA, CMA, or MBA
- Executive management experience
- Experience presenting to and engaging with small and large groups of people
- Experience in non-profit industry
- Experience in a church or religious organization
- Familiarity with Cityteam, addiction, and homelessness
Physical Demands- Stand or sit for prolonged amounts of time
- Walk, bend, twist, & kneel
- Walk up and down stairs
- Drive
- Talk and hear
- Finger and hand dexterity to operate computer and office equipment
- Specific vision abilities required by this job include close, distance, and the ability to adjust focus
Work Conditions- This job typically operates in a professional office environment
- This role will occasionally travel to remote locations and meet in a variety of venues.
- Days and hours of work will be typical business hours with occasional evenings and weekends.
Additional Eligibility Qualifications for CityTeam Ministries- Must have an intimate, personal relationship with Jesus Christ
- Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers
- Must have compatible theology on major issues of CityTeam's Statement of Faith
- Must be committed to serving God and the body of Christ
Please note this job description is not designed to cover or contain a comprehensive listing of all possible duties, activities, or responsibilities. These requirements may change at any time.
Salary Description
$150,000
