Change Management Consultant

American Automobile Association

$80K — $107K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required
  • 1-3 years of change management experience preferred
  • 1-3 years of organizational design experience preferred
  • Demonstrated success in organizational transformation initiatives at large companies
  • Strong communication skills for driving clarity and engagement
  • Advanced Excel skills for data analysis and reporting
  • Proficient in PowerPoint for creating executive presentations

Responsibilities

  • Conduct change impact assessments and stakeholder analyses
  • Monitor readiness and measure adoption with dashboards
  • Design and deliver role-based training and job aids
  • Attend intake meetings to gather scope and change impact information
  • Keep change agents motivated and informed through regular updates
  • Create clear communication materials that outline the purpose and benefits of changes
  • Operationalize change strategies that support transparency and engagement

Benefits

  • Health coverage for medical, dental, and vision
  • 401(K) saving plans with company match and pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs
  • Employee discounts for various services and products
Full Job Description
Change Management Consultant

The Change Management Consultant supports the planning and delivery of change initiatives by assisting with impact assessments, stakeholder analysis, communications, training, and adoption activities. Working under the guidance of the Change Management Manager, this role helps develop change materials, track readiness and adoption metrics, coordinate with business units and project teams, and support change champions. The consultant plays a key role in executing day0to0day change activities and building foundational change management capabilities within the organization.

Job Duties

  • Conduct change impact assessments, stakeholder analyses and exercises to tailor communications, create organization charts, and work with COEs (ET&D and Communications) for training and communication support.

  • Monitor readiness and measure adoption via dashboards to assess organizational health and identify gaps.

  • Partner to design and deliver role-based training, job aids, coaching and practice opportunities; enable managers to coach and reinforce behavior change.

  • May attend intake meetings to gather information about scope and impact of change.

  • Keep change agents or champions from the business motivated and informed. Set up meetings with these teams as needed.

  • Ensure the creation of clear, consistent communication materials that articulate the purpose, benefits, and impact of changes.

  • Operationalize change and communication strategies that foster transparency, trust, and engagement.


Qualifications

  • Bachelors Equivalent combination of education and experience Required

  • 1-3 years Change Management Experience Preferred

  • 1-3 years Organizational Design Experience Preferred

  • A strong track record of participating in successful organizational transformation initiatives in large companies.

  • Strong communication to drive clarity and engagement

  • Close collaboration with business units to ensure relevance and buy-in

  • Advanced Excel proficiency, including formulas, pivot tables, data analysis, and reporting dashboards

  • Strong data analysis skills, with the ability to interpret quantitative and qualitative data to inform decisions and track change effectiveness

  • PowerPoint (PPT) expertise, creating clear, executive-ready presentations that translate data into actionable insights

  • Organizational chart development and analysis, mapping structures, reporting lines, and role impacts during organizational changes

  • A Change Management certification is preferred.

#LI-SB-1

The starting pay range for this position is:

$80,100.00 - $107,000.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

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