Position OverviewWe are seeking a highly motivated and experienced Carrier Manager to develop, manage, and strengthen relationships with mobile network operators (MNOs), mobile virtual network operators (MVNOs), and connectivity partners. The Carrier Manager will play a critical role in ensuring competitive connectivity solutions, negotiating commercial agreements, and supporting the growth of Teltonika's IoT connectivity business globally.
In this role, you will:- Develop and maintain strategic relationships with telecom carriers, MNOs, MVNOs, and roaming partners
- Identify and onboard new carrier partners to expand connectivity coverage and improve service quality
- Negotiate commercial agreements, pricing structures, roaming arrangements, and service-level agreements (SLAs)
- Monitor carrier performance, network quality, and commercial effectiveness to ensure business objectives are met
- Collaborate with Product Management, Sales, Technical Support, and Operations teams to deliver connectivity solutions aligned with customer needs
- Analyze market trends, regulatory developments, and emerging technologies within the telecommunications and IoT connectivity sectors
- Drive cost optimization initiatives and identify opportunities to improve margins and operational efficiency
- Manage contract renewals, compliance requirements, and partner performance reviews
- Support global connectivity projects and provide carrier-related expertise during customer engagements
- Prepare business cases, reports, forecasts, and executive presentations related to carrier partnerships and connectivity services
- Connect local carrier teams with VARs and PGVs to create sales opportunities.
- Organize co-branded events with carrier partners to increase market engagement.
- Conduct Lunch & Learns for VARs to provide product and sales training.
- Execute joint go-to-market initiatives with carrier and channel partners.
- Serve as the primary contact between carrier partners and internal teams.
- Track and report on partner activities, events, and business outcomes.
- Build and maintain long-term relationships with carrier and channel stakeholders
What we expect from you:- Bachelor's degree in Telecommunications, Business Administration, Engineering, Information Technology, or a related field
- 3-7+ years of experience in carrier management, telecommunications, IoT connectivity, or business development
- Strong understanding of mobile networks, cellular technologies (2G, 3G, 4G LTE, 5G), roaming, and IoT connectivity ecosystems
- Experience negotiating commercial agreements and managing strategic partnerships
- Excellent communication, relationship management, and stakeholder engagement skills
- Strong analytical and problem-solving abilities
- Ability to work effectively in a fast-paced international environment
- Proficiency in Microsoft Office and CRM/business management tools
- Fluent English communication skills; additional languages are considered an advantage
Preferred Qualifications- Experience working with global IoT SIM providers, connectivity platforms, or Networking solutions
- Knowledge of eSIM, remote SIM provisioning, and connectivity management platforms
- Familiarity with telecommunications regulations and compliance requirements across multiple regions
- Existing network of carrier contacts within the telecommunications industry
Key Performance Indicators (KPIs)- Number and quality of carrier partnerships established
- Connectivity cost optimization and margin improvement
- Carrier service performance and SLA compliance
- Coverage expansion and roaming availability
- Successful negotiation and renewal of commercial agreements
- Contribution to revenue growth through connectivity partnerships
What we offer:- Work type: Hybrid (at least 3 days from office); Office location:20 Dundas St W, Suite 803, Toronto, ON M5G 2H1, Canada.
- Training: onboarding on Teltonika's internal systems, Sales process, product related topics
- Career: opportunities to increase your seniority level in the role, or become a Team Lead in the long-term
- Benefits: Company funded health insurance; RRSP/DPSP Retirement Savings Program; 3 weeks of Paid Vacation; 6 Sick days + day off on your Birthday; Half-Day Fridays Throughout the Summer.
- Work Environment: Multicultural and diverse environment which highly values knowledge and exchange of ideas, supportive and positive attitude in the team
